Sustainability Approach Sustainability With over 80 hospitals in 10 countries, our actions have far-reaching impact on all our stakeholders. IHH Healthcare emphasizes the importance of sustainability by going beyond the principle of "doing no harm" and embracing the aspiration to "Care. For Good." This reflects our purpose, vision, mission, and core values. IHH Healthcare is committed to touching lives and transforming care, attracting individuals who are driven to make a positive impact on patients and their loved ones. Our global reach enables us to leverage diverse capabilities and best practices, setting higher standards for healthcare across different regions. This is achieved through creating synergies within the Group, ultimately leading to a transformative approach to care. We stay true to our purpose by: – Empowering our patients through better, faster and more accessible healthcare – Shaping the best place to work so our people can deliver the best care – Nurturing a healthier society through medical intervention, improving health literacy among the public and outreach programmes – Protecting our planet through prioritising waste management and carbon footprint reduction efforts in energy efficiency projects Vision Patients First We put patients’ needs first Mission Integrity We do the right thing Empathy We listen with our hearts Teamwork We are better together Excellence We champion continuous improvement and innovation Values To be the most trusted healthcare services network To take exemplary care of our patients, anchored around our people who strive to continuously raise the bar in clinical, operational and service excellence Our Vision, Mission and Core Values IHH Healthcare Berhad 62
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