IHH Annual Report 2023

While the wider landscape continues to pose business uncertainties, IHH will be meeting challenges ahead with prudence and cautious optimism as one IHH Group, while continuing our march to Care. For Good. Chairman’s Statement In addition, we have introduced a new mental wellness app among employees of IHH, marking a milestone in our journey to foster a healthier workplace for all, given the rigorous demands of the industry. As our initiatives to support our employees’ well-being continue to gain traction, we will retain and further refine these best practices in the years ahead. Just as our patients have put their faith in us, we will continue to be a pillar of trust for our people. Delivering Value for the Public and Our Planet In February 2024, we reaffirmed our commitment by renewing the Memorandum of Understanding (MOU) with the Ministry of Health Malaysia, to fully sponsor radiotherapy and radiosurgery to another 500 cancer patients, building upon the impactful initiative that commenced in 2022. We had completed treatment for 500 cancer patients using these state-of-the-art technologies in the previous iteration of the MOU with the Health Ministry. Our dedication to healthcare extends beyond our patients to the community we serve. With a proactive approach, we aim to cultivate a healthier society, which in turn will contribute to a reduced environmental impact within the healthcare sector. To do so, we will enhance our Antimicrobial Stewardship Programme to equip all our hospitals to implement interventions for preventing antimicrobial resistance, in sync with international and local guidelines. We stay aligned with our target to cap carbon emissions by 2025 based on our pre-laid goals and to achieve Net-Zero by 2050. In September 2022, IHH set time-bound, measurable targets, to achieve this. This year, we built upon that foundation by intensifying our efforts to reduce emissions. We have started to define and derive baseline Scope 3 emissions across our value chain this year, and have launched decarbonisation initiatives including reducing energy consumption and switching to renewable energy. In 2022, we set an interim target to reduce single-use virgin plastic by 90% in non-clinical areas in IHH Malaysia and IHH Singapore by 2023. IHH Singapore has achieved this target. IHH Malaysia ended 2023 with a commendable 79% reduction and has since achieved the target. In sustainability initiatives, IHH is fully aligned with the United Nations Sustainable Development Goals. We are working towards climate-related disclosures meeting the standards of the globally recognised standards of the Task Force on Climate-related Financial Disclosures (TCFD). IHH Healthcare Berhad 24 Strategic Report

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