Financial Statements Notes to the Financial Statements 25. REVENUE (continued) Disaggregation of revenue from contracts with customers (continued) Healthcare services revenue Healthcare services revenue generally relates to contracts with patients in which performance obligations are to provide healthcare services. The performance obligations for inpatient services are generally satisfied over a short period, and revenue from inpatient services is recorded when the healthcare services are performed. The performance obligations for outpatient and daycase services are generally satisfied over a period of less than one day, and revenue is also recorded when the healthcare services are performed. The Group has a range of credit terms which are typically short term, in line with market practice, and without any financing component. There are no variable considerations, and no obligation for returns or refunds or warranties for healthcarerelated services. Laboratories services revenue Laboratories services revenue generally relates to contracts with patients in which performance obligations are to provide clinical, pathology and genetics diagnostic laboratory services. The performance obligations are generally satisfied over a short period when the diagnostic laboratory services are performed. The Group has a range of credit terms which are typically short term, in line with market practice, and without any financing component. There are no variable considerations, and no obligation for returns or refunds or warranties for diagnostic laboratory-related services. Education services revenue Education services revenue primarily consist of tuition fees. Tuition fee for educational services not yet provided is recorded as contract liability (see note 23) and recognised as revenue over the period when the services are rendered. There are no variable considerations. The Group maintains a tuition refund policy which provided for all, or a portion of tuition fees to be refunded if a student withdrew a semester within the stated refund periods. Refunds are recorded as a reduction of the related remaining contract liability and a reduction of revenue in the month that the student withdraws from a semester. If a student withdraws at the time when only a portion, or none, of the tuition fees was refundable, then the Group continues to recognise the tuition fees that was not refunded over the period of the related semester. Management fees Management fee is recognised over time for management and consultancy services provided. The stage of completion is assessed by reference to surveys of work performed. The Group has a range of credit terms which are typically short term, in line with market practice, and without any financing component. 26. STAFF COSTS Group Company 2023 2022 2023 2022 RM’000 RM’000 RM’000 RM’000 Salaries, bonuses and other costs 7,310,285 6,042,111 66,852 52,054 Contribution to defined contribution plans 314,235 274,031 1,385 1,282 Equity-settled share-based payments 7,714 3,319 3,227 1,353 7,632,234 6,319,461 71,464 54,689 Staff costs includes remuneration of the Executive Director. Refer to note 30 for details. IHH Healthcare Berhad 192
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