Operational and Sustainability Highlights Group Overview FY2019 FY2020 FY2021 FY2022 FY2023 Malaysia No. of hospitals at end of year 15 16 16 16 16 No. of licensed beds1 at end of year 2,537 2,908 2,961 3,000 2,951 No. of operational beds1 at end of year 2,372 2,696 2,676 2,731 2,822 Inpatient admissions2 218,051 158,944 151,944 205,459 241,123 Average length of stay3 (days) 2.7 2.9 3.1 3.0 3.0 Occupancy rate4 70% 49% 48% 63% 72% Average revenue per inpatient admission (in RM) 7,054 8,428 10,346 9,587 9,925 Singapore No. of hospitals at end of year 4 4 4 4 4 No. of licensed beds1 at end of year 998 998 1,039 1,017 1,017 No. of operational beds1 at end of year 960 991 989 907 793 Inpatient admissions2 78,541 64,071 64,227 61,951 61,197 Average length of stay3 (days) 2.9 3.1 3.0 3.1 3.0 Occupancy rate4 65% 55% 54% 56% 61% Average revenue per inpatient admission (in RM5) 37,543 39,484 41,854 52,769 59,529 India No. of hospitals at end of year 29 31 31 31 29 No. of licensed beds1 at end of year 5,887 6,154 6,011 5,952 5,888 No. of operational beds1 at end of year 4,770 5,004 4,756 4,880 4,991 Inpatient admissions2 363,126 270,581 320,543 298,437 299,506 Average length of stay3 (days) 3.3 3.7 3.8 4.0 4.2 Occupancy rate4 69% 54% 66% 69% 70% Average revenue per inpatient admission (in RM5) 6,190 7,004 8,064 9,300 10,596 Türkiye and Europe No. of hospitals at end of year 21 21 22 24 24 No. of licensed and operational beds6 at end of year 4,157 4,189 4,202 4,780 5,196 No. of overnight beds6 at end of year 2,863 2,893 2,997 3,211 3,450 Inpatient admissions2 221,493 186,662 219,582 234,831 249,829 Average length of stay3 (days) 3.5 3.8 3.8 3.5 3.4 Occupancy rate4 75% 67% 77% 74% 70% Average revenue per inpatient admission (in RM5) 1,947 6,424 6,180 7,736 10,703 Notes The above information comprise operational data relating to hospitals owned by subsidiaries in the Group’s home markets only. It does not include data relating to hospitals owned by joint ventures and associates of the Group, and does not include hospitals that are managed for third parties. Hospitals in Türkiye and Europe do not compile certain operational data, including number of operational beds, the average length of stay and occupancy rate, on the same basis as the rest of the regions and therefore, these numbers may not be comparable. For changes in classification/definitions for the current financial year, only the comparative figures for the previous year are restated to conform with the current classification/definitions. 1. Licensed beds are approved number of beds by the Ministry of Health that the hospital regularly maintains and staffs. Operational beds is an internal measure which includes licensed beds utilised for patients. 2. Represents the total number of overnight inpatients admitted. 3. Represents the average number of days an overnight inpatient stays. 4. Represents the percentage of hospital operational/ overnight beds occupied by inpatients. Occupancy rate may be lower due to new hospitals that are in the ramp up stage. 5. Prior years’ average revenue per inpatient admission had been translated using the exchange rates as at 31 December 2023, so as to be comparable across periods. 6. Under Turkish Law, “licensed beds” refer to the approved number of beds used for observation and treatment of at least 24 hours, including intensive care, premature and infant unit beds, beds in the burn care units and as indicated in the hospital operation licenses. In addition to licensed beds, “operational beds” include beds used for treatments of less than 24 hours such as chemotherapy, radiotherapy and sedation or other beds such as incubators, labour beds, beds for examination, minor treatments and relaxation, from which Acibadem derives revenue and does not require licensing. “Overnight beds” comprise beds used for observation and treatment of at least 24 hours. IHH Healthcare Berhad 14
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