33 ENRA GROUP BERHAD ANNUAL REPORT 2025 Sustainability Report (Cont’d) The table below provides some of the key outcomes of stakeholder engagements: FYE 2025 STAKEHOLDER ENGAGEMENT TABLE Engagement Methods Frequency Concerns & Interests Engagement Response Customers • Company website • Email & phone calls • Meetings • Site visits • Project launch • Surveys • Throughout the year • Ongoing • Customer experience • Contractual term • Social welfare • Legal and regulatory compliance • Timely response from management. • Organising customer engagement activities (booth) • Adherence to law and regulations Employees • Engagement surveys • Emails and memos • Meetings & trainings • Performance appraisal • Throughout the year • Ongoing • Business strategy and direction • Organisation growth • Remuneration, welfare and benefits • Reward and recognition • Training and career development • Work-life balance • Regular updates on company strategy and performance • Transparent performance appraisal process and rewards scheme • Provision of training programmes • Organising a variety of employee engagement activities Shareholders/Investors • Company website • AGM • Email & phone calls • Meetings and site visits • Annual reports • Bursa Malaysia announcements • Throughout the year • Ongoing • Annually • Quarterly • Business strategy and direction • Economic performance • Organisation growth • Sustainable financial returns • Timely updates on company strategy and performance through quarterly announcements on Bursa Malaysia • Allow direct access to the Board members and Executive Leaders at AGMs • Provide prompt responses to investors and analysts queries Business Partners • Meetings • Day-to-day interactions • Site visits • Throughout the year • Ongoing • Business strategy and direction • Occupational health and safety • Effective leadership • Responsible business • Job and business opportunities • Timely updates on company strategy and performance via emails, meetings, quarterly announcements, etc. • Closely monitoring to build upon partnership benefits • Engagement activities as part of the business agreement or collaborations
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