WHO WE ARE AND WHAT WE DO Our Healthcare Solutions division is a leading provider of healthcare support services, delivering integrated facility management across more than 250 facilities in Malaysia, Singapore, and Taiwan. Our expertise spans: • Facility and Biomedical Engineering Maintenance Services – Preserving infrastructure, assets, and systems longevity for seamless operations. • Linen & Laundry Services – Supplying and processing linen to support daily hospital needs and ensure patient comfort. • Cleansing Services and Healthcare Waste Management Services – Upholding stringent hygiene protocols and safe healthcare waste treatment and disposal practices. • Sustainability Programme and Energy Management – Reducing environmental impact, improving energy efficiency, and promoting long-term resources conservation while maintaining operational effectiveness. • Portering Services and Hospital Aide Services – Ensuring the smooth operation of healthcare facilities through efficient support in non-clinical and administrative operations for enhanced overall patient experience. Our valued services to client is characterised by innovative mindset in implementing technologies such as robotics, the Internet of Things (IoT), and data analytics. This digital-centric approach enables informed decision-making, driving continuous improvements to our operations. Healthcare Solutions is at the forefront of hospital support services emphasising on sustainable efforts to reduce the environmental impact. We are committed in embedding the ESG principles, rigorously pursuing the sustainability adoption and promoting social responsibility. As a leader in sustainability initiatives, we have achieved significant milestones through energy performance contracting, retrofitting projects, the installation of solar photovoltaic systems, and the implementation of energy management standards. Our efforts also include enhancing indoor air quality systems and establishing robust waste management programmes that have substantially reduced waste. HEALTHCARE SOLUTIONS UEM EDGENTA BERHAD 86 Integrated Annual Report 2024 BUSINESS REVIEW
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