At the core of our business transformation is Asseto, our proprietary smart asset management platform. In FY2024, we expanded Asseto to 30 Property & Facilities Management sites, including three premium commercial properties, serving over 2,000 active users and bringing the total number of active properties to 19. Asseto integrates Building Condition Assessment (BCA), AI-driven energy efficiency, smart building and smart city readiness, Building Management System (BMS) integration, and a Computerised Maintenance Management System (CMMS). This unified platform enables predictive maintenance, automated workflows, and data-driven performance optimisation, reducing operational costs and enhancing asset longevity and sustainability. Beyond driving efficiencies and unlocking cost savings, our technology stack delivers intelligent insights that support our transition from a B2B service company to a strategic partner providing high-value advisory capabilities. As we address challenges beyond traditional Facilities Management (FM), our digital enablers reinforce our credibility and meet the evolving needs of clients in an increasingly complex and competitive ecosystem. Our initiatives reflect a commitment to innovation and excellence, ensuring that we continue to meet today’s demands while anticipating the future landscape. OUTLOOK The nature of assets is evolving, and with it, the role of facilities management (FM) companies. As the built environment adapts to new demands, innovations in property technology, particularly AInative applications, are setting the foundation for smarter, more adaptable property management solutions. Our focus is to ensure asset owners can fully unlock the value of their properties, whether they are commercial spaces, mixed-use developments, or short-term rental assets. To this end, we are embedding AI and advanced asset management technologies into a seamlessly integrated FM ecosystem. In healthcare, we continue to see a paradigm shift towards fully outsourced hospital infrastructure management. True innovation in this space goes beyond automation and robotics; it lies in digitising operational processes and building a fully integrated healthcare information system to enhance operational efficiency and, ultimately, the quality of patient care. Across all sectors, our next phase of growth will be driven by innovation and intelligence. Our ability to extract meaningful insights from asset performance data will define our competitive edge in a fast-moving landscape. We are committed to carrying forward the strong momentum from FY2024, leveraging a solid platform of international expansion, a healthy balance sheet, and a proven track record. A diversified portfolio of businesses with high growth potential in emerging markets is central to our strategic vision, where we are scaling our offerings in line with local demand for innovative IFM and infrastructure solutions. As Dubai accelerates its development under the 2040 Dubai Urban Master Plan, we are well-positioned to support the city’s transition towards sustainable urban centres. Through Kaizen, we have established a strong presence in key districts such as Deira and Bur Dubai, and we are expanding into emerging zones earmarked for mixed-use developments. Our integrated urban management model, encompassing property and community services, smart building operations, and tech-enabled asset lifecycle solutions, is aligned with Dubai’s long-term urbanisation and sustainability objectives. Our commitment to talent development in the Kingdom of Saudi Arabia (KSA) is making a tangible impact on national capability building. In FY2024, we launched the MEEM Facility Management Graduate Training Program to nurture local talent and develop a future-ready, knowledge-based workforce through hands-on exposure and technical skills training. Supported by knowledge transfer from more mature markets via Edgenta Academy, we are playing an active role in KSA’s infrastructure and service sector transformation. Domestically, we remain steadfast in supporting Malaysia’s sustainability agenda, aligning our strategies with the National Energy Policy, the National Sustainability Roadmap, and the National Energy Transition Roadmap (NETR). Over FY2023 and FY2024, we were invited to contribute to key national policy frameworks, providing input on Edgenta’s Asseto now powers 30 Property & Facilities Management sites, supporting over 2,000 active users. Edgenta remains committed to Malaysia’s sustainability agenda, aligning with the National Energy Policy, National Sustainability Roadmap, and National Energy Transition Roadmap (NETR). MD/CEO’s Statement UEM EDGENTA BERHAD 34 Integrated Annual Report 2024
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