2024 UEM Edgenta Annual Report

Our successful contract renewal with our major client, Wasl Asset Management Group (WASL) and our strategic acquisition of the Kaizen Group, completed in Q1 FY2024, further strengthened our market position in UAE. Through cohesive integration with our existing operations in UAE and KSA, we look forward to unlocking new opportunities for the Group in the Middle East. Domestically, our Asset Consultancy division delivered over RM300 million in new wins, including RM52.1 million in Energy Efficiency (EE) contracts, reflecting strong market confidence in our integrated sustainability and infrastructure capabilities. Additionally, alongside our Infrastructure Services division, the division secured new work packages on the Pan Borneo Highway and North-South Expressway projects, continuing to support nation-building projects that advance Malaysia’s transportation network. On the sustainability front, our strategic investments in energy efficiency and technology gained momentum. Under the Zero Capex Programme, OPUS Energy secured a 10-year Energy Performance Contract (EPC) with Boustead DCP Sdn Bhd to deliver long-term operational cost and energy savings. Moreover, over 50% of the RM100 million green capital fund allocated for Peninsular Malaysia was taken up in FY2024, reaffirming our RM200 million commitment to the programme announced in 2023. These accomplishments reflect our unwavering commitment to operational excellence, strategic growth, and sustainable value creation for our stakeholders. TRANSFORMING OUR BUSINESS Under EoTF2025, our transformational journey in FY2024 was driven by a clear strategic intent: to expand our service offerings and deepen market penetration as a technology-enabled, outcome-driven solutions provider. From scaling integrated services to advancing workforce capabilities, we are meeting the demands of today’s clients while anticipating the needs of tomorrow’s environment. In Singapore, we strengthened our leadership in hospital portering and housekeeping, serving approximately 90% of public healthcare facilities. To enhance our role in the patient care ecosystem, we expanded into adjacent healthcare support services such as in-meal patient services. In parallel, we continued growing our Integrated Facilities Management (IFM) business beyond healthcare, targeting transportation, commercial, and hospitality sectors where smart and sustainable IFM solutions are in high demand. Our strong track record and high contract renewal rates position us well to capitalise on opportunities in this competitive market. The successful acquisition of Kaizen in UAE enabled us to scale our property management offerings into a fully integrated model, providing end-to-end property lifecycle solutions. By leveraging Kaizen’s presence in high-end residential and commercial assets with our IFM capabilities and proprietary technology, we offer a compelling one-stop solution that combines property management, facilities management services, sustainability consulting, and digital asset management. This comprehensive approach is designed to resonate with needs of commercial township developers across the Middle East. In KSA, our facilities management, environmental services, and engineering consultancy capabilities are establishing a resilient, efficient IFM operation aligned with the Kingdom’s Vision 2030 objectives. With finances and operations stabilised post-MEEM integration, we focused on driving operational efficiency through technology, automation, and workforce development. In FY2024, we advanced the MEEM FM Development Program, emphasising building maintenance, environmental solutions, and engineering consultancy services. Already contributing to our top-line revenue growth, MEEM presents strong potential as a long-term value generator in one of the region’s most promising markets. We continued growing our Integrated Facilities Management (IFM) business beyond healthcare, targeting transportation, commercial, and hospitality sectors where smart and sustainable IFM solutions are in high demand. We recorded a 40% growth in order book wins in FY2024, contributing to a robust year-end total of RM8.7 billion. 33 LEADERSHIP INSIGHTS

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