WHAT IS VALUE CREATED IN 2024? In 2024, our teams demonstrated resilience and adaptability in the face of workforce constraints. Our leaders effectively navigated this challenge by working creatively and driving greater efficiency, enabling us to meet both our financial and sustainability targets. WHAT IS OUR APPROACH? Since its introduction in 2021, FIRST has served as our guiding set of principles when engaging with both internal and external clients, as well as stakeholders. It reflects the character, commitment, and culture that define Edgenta, shaping the way we work and interact with those around us. Guided by these principles the company’ has fostered a workplace where respect, integrity, and service excellence are paramount. In this regard, we have established task forces, committee and focus groups to proactively address specific challenges and oversee the implementation of key initiatives. These dedicated teams ensure we remain agile and responsive, driving progress on targeted issues while strengthening our ability to adapt to evolving business needs. Our performance management approach goes beyond measuring outcomes as we focus on embedding our values into the core competencies of every employee. This ensures that excellence is driven not only by results but also by the way we work and uphold our shared principles. We have fostered a distinct Edgenta identity, one that celebrates unity while respecting the diversity of our people across different markets. This inclusive environment allows us to harness varied perspectives, driving innovation and growth. To keep our employees informed and engaged, we actively communicate company updates, goals, and achievements through multiple platforms, including email, town halls, roadshows, social media channels such as Instagram and LinkedIn, our website, and both formal and informal meetings at all levels of the organisation. Recognising the importance of employee voice in shaping our future, we have implemented structured and unstructured channels to ensure that every team member is heard. These include the Employee Engagement Survey, Idea Bank, and Internal Customer Satisfaction Survey, alongside daily work discussions and meetings across various levels. As part of Edgenta’s culture, we encourage employees to raise their ideas and opinions freely, fostering an environment where everyone feels empowered to contribute to our shared success. EMPLOYMENT CULTURE WHY IS IT IMPORTANT? Our workforce is the foundation of our success, and when employees feel valued and respected, they become key drivers of excellence. By prioritising their mental, physical, and social well-being, we cultivate a culture built on trust, inclusion, and equal opportunity, empowering every individual to thrive and reach their full potential. This commitment not only helps us attract and retain top talent but also enhances motivation and productivity, creating a positive impact across the organisation. Failing to prioritise a positive employment culture can lead to significant challenges within our organisation. If employees do not feel valued or respected, it can result in low morale, decreased motivation, and reduced productivity. A negative work environment can also contribute to higher turnover rates, making it difficult to retain top talent and maintain continuity. Additionally, a lack of focus on inclusion, well-being, and equal opportunity can foster disengagement and undermine collaboration, ultimately hindering innovation and overall performance. Without a strong, supportive employment culture, our ability to attract skilled individuals, sustain long-term growth, and achieve operational excellence would be severely compromised. We also broadened our employee engagement efforts, notably expanding the Annual Management Dialogue to include our regional offices, fostering stronger alignment and encouraging cross-market collaboration. At the same time, we continued to prioritise the development of our people, maintaining investments in learning and development programmes to ensure employees are equipped with the necessary skills to perform and grow within the organisation. Employee Training & Awareness At UEM Edgenta, we are deeply committed to supporting the professional growth of our employees through a comprehensive range of development programmes, leadership training, and learning opportunities. These initiatives are designed to equip individuals with the skills and knowledge required to excel in their current roles while preparing them for future career advancement. Our targeted development programmes cater to different levels within the organisation. The UEM-INSEAD Senior Leadership Development Programme is a flagship initiative aimed at enhancing the strategic and leadership capabilities of our senior leaders, delivered in partnership with INSEAD. We also offer Facility Managers Development Programmes, which provide pathways to industry-recognised certifications such as the Certified Facility Management Manager (CFMM) by CIDB, and a Professional Master’s qualification, ensuring our technical experts stay at the forefront of industry standards. Complementing these is the Executive Education Programme, which focuses on practical leadership skills and strategic networking, with opportunities to obtain professional qualifications. Additionally, the People Manager Essentials Programme is designed to equip managers with the necessary skills to lead, engage, and develop their teams effectively. To encourage personalised development, we introduced Individual Development Plans (IDP) in 2023, empowering employees to take ownership of their growth journey. These plans are supported by a variety of interventions, including coaching, job rotations, shadowing, mentoring, and project participation, enabling employees to build relevant skills and gain cross-functional exposure. Beyond structured programmes, we provide access to certification training to enhance technical expertise and professional credentials. Employees can also leverage self-paced e-learning platforms, allowing them to develop new competencies at their convenience and at a pace that suits their schedules. Social Value Creation UEM EDGENTA BERHAD 178 Integrated Annual Report 2024
RkJQdWJsaXNoZXIy NDgzMzc=