2024 UEM Edgenta Annual Report

2024 2023 2022 2021 40% 38% 38% 42% WHY IS IT IMPORTANT? UEM Edgenta is committed to creating economic value by strengthening its core business operations and expanding into new markets to drive both economic and social progress. We prioritise sustainable economic development, ensuring that growth is balanced with environmental and social responsibility. Failing to focus on sustainable economic development could lead to stagnation in core business operations and missed opportunities for growth in emerging markets. Without a balanced approach that integrates environmental and social responsibility, UEM Edgenta risks damaging its long-term competitiveness, damaging stakeholder trust, and falling short of evolving regulatory and market expectations. This could ultimately hinder our ability to contribute to broader societal progress, limit value creation, and undermine our reputation as a responsible corporate entity. WHAT IS OUR APPROACH? UEM Edgenta’s commitment to fostering economic and social progress is reflected in its efforts to strengthen core operations while unlocking new growth opportunities. The company drives long-term economic impact by expanding into strategic markets, optimising costs, and creating employment opportunities for local communities. This integrated approach ensures that its business growth translates into broader value for the regions in which it operates. MARKET EXPANSION UEM Edgenta strengthened its presence in the Middle East with the successful acquisition of a 60% stake in KAIZEN Group, a leading tech-enabled Asset Management Service provider based in UAE. This strategic move is fast-tracking UEM Edgenta’s vision to curate an integrated real estate services platform. Further value will be unlocked by bringing UEM Edgenta’s smart buildings and sustainability solutions to meet the increasing sustainability focus in Dubai and the wider Middle East market. Complementing this, 2024 also saw further progress in the integration of MASIC’s MEEM for Facilities Management Company (MEEM), acquired in 2023 through Edgenta’s wholly owned subsidiary, Edgenta Arabia Limited (“EAL”). The MEEM acquisition expanded our integrated facilities management footprint in the Kingdom of Saudi Arabia, leveraging MEEM’s track records with our partner, MASIC’s real estate properties into other commercial building sectors including healthcare. Additionally, the carbon footprints of both companies have been incorporated into Edgenta’s net zero emissions baseline, to produce a more holistic carbon management for our business. ASSET CLASS EXPANSION UEM Edgenta has strengthened its presence in Singapore across the hospitality, commercial housekeeping, and industrial services sectors. In 2024, UEMS Singapore secured new hospital support services contracts with several government hospitals, collectively valued at nearly RM1.0 billion over five years. Further expanding its reach, UEMS Singapore reinforced its position in the hospitality sector by securing housekeeping contracts with Conrad Hotels, Pullman Singapore Hill Street, and Resorts World Sentosa. In the education sector, the company continued its partnership with INSEAD Asia Campus. These strategic wins enabled UEMS to support both public and private sectors in meeting the rising demand for healthcare and housekeeping services post-COVID-19, while driving revenue growth from international markets. LOCAL HIRING, LOCAL CONTENT AND REMUNERATION UEM Edgenta placed a strong emphasis on local hiring across the markets where it operates, aiming to uplift the economic well-being of local communities. By sourcing talent from within these regions, the company fostered community engagement and contributed to developing local expertise. Our commitment to fair remuneration is in line with governmental wage regulations, supporting both minimum and progressive wage policies. In the Saudi market, we have not only adhered to these standards but have also gone beyond industry expectations by employing more than 50% local content, surpassing the national average of 45%. This approach helped ensure that the economic benefits of its operations directly contributed to local communities. ECONOMIC DEVELOPMENT Revenue generated from international markets (%) 135 ENHANCING VALUE THROUGH SUSTAINABILITY

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