Another challenge was aligning operational companies (OpCo) with technology teams, where a disconnect between digital initiatives and business priorities created operational challenges. By engaging the tech team early in strategic planning, UEM Edgenta ensured that digital initiatives were seamlessly integrated with operational objectives. Other than that, many Malaysian companies were in the early stages of digitalisation, creating client digitalisation gaps that required significant onboarding support. This was addressed through structured training and data preparation guidance before integrating with Asseto, ensuring a seamless adoption process. Additionally, optimising technology expenditures was essential to eliminating financial waste while maximising return on investment (ROI), leading the company to adopt a strategic, ROI-focused approach to ensure efficient and responsible resource allocation. These efforts enable UEM Edgenta to continuously enhance its digital capabilities, foster collaboration, and drive financial efficiency, reaffirming its commitment to sustainable economic growth. In 2024, our innovations have driven meaningful progress in both digital transformation and operational efficiency, delivering impactful results for our customers and teams. The launch and expansion of the Asseto platform under Edgenta NXT has provided our customers with benefits such as assets’ life extension, energy monitoring, optimisation and savings as well as valuable data and trends on staff, asset and facility performance for smarter decision-making. In addition, real-time data-driven dashboards have empowered our teams with the visual analytics needed to make more strategic and informed choices. To complement these advancements, our embrace of Low-Code/No-Code platforms, SaaS tools, and Generative AI has allowed us to accelerate application development, increasing agility and responsiveness to business demands. Our efforts in data centre optimisation have improved efficiency, reduced costs, and further strengthened our commitment to sustainability. AWARENESS CAMPAIGNS This year, we launched several awareness campaigns aimed at boosting digital proficiency and enhancing organisational security, with a focus on developing a more tech-savvy and security-conscious workforce. The Generative AI Awareness programme played a central role in educating employees on the potential of Generative AI, enabling them to harness its capabilities for innovation and greater productivity. Through the Citizen Analytics campaign, we introduced teams to data literacy and analytics tools, providing them with the skills to make informed, data-driven decisions. To strengthen our cybersecurity efforts, we conducted a Phishing Simulation, which helped employees better identify and address phishing threats. These initiatives are helping shape a more digitally capable workforce while reinforcing our commitment to maintaining a secure, responsible digital environment across the organisation. CYBERSECURITY RISK KNOWLEDGE SHARING The Risk, Integrity & Compliance Department (RICD) hosted an insightful webinar on Cybersecurity Risk, held on 5th September 2024, which drew participation from over 210 Edgenta Stars. They had the pleasure of welcoming Mr. Vincent Padula, Underwriting Manager of Cyber and Technology at Chubb Insurance, as their esteemed guest speaker. Mr. Padula shared his expertise on several key aspects, including emerging trends in cyber incidents, the incident response process, underwriting perspectives, and the common vulnerabilities organisations face from cyber-attacks. His session highlighted the critical need for businesses to fortify their cybersecurity measures and strengthen their business resilience to safeguard against these evolving threats. The webinar concluded with a lively and engaging Q&A session, where participants had the opportunity to explore recent developments in Cyber Risk and Business Resilience. Among the discussions was the high-profile CrowdStrike incident, which served as a relevant case study on the impact of cyber-attacks on organisations. Internal ESG awareness sessions “How I Save the World with My EV Car, a Little Every Day” Recycling Your Smartphones “Employee-led recycling initiative with donations to IPC Recycling Centre” OUTLOOK With a focus on agile and adaptive operations, UEM Edgenta is well-positioned to maintain its leadership in the industry, continually improving efficiency and ensuring sustainable growth through its commitment to operational excellence and technological advancement. Committed to continuous innovation in energy optimisation by integrating AI, IoT, and energy-efficient processes. With rising energy tariffs, businesses are incentivised to adopt smarter consumption strategies, positioning NXT as a key partner in reducing operational costs and environmental impact while ensuring peak efficiency. Sustainable Economic Growth UEM EDGENTA BERHAD 134 Integrated Annual Report 2024
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