Why It Matters? Integrity and ethics are fundamental to our governance and sustainability commitments, ensuring the long-term value creation for our stakeholders. By maintaining the highest standards of ethical conduct, we uphold the interests of our employees, customers, investors, and the communities we serve. This unwavering commitment strengthens stakeholder trust, enhances corporate accountability, and reinforces our leadership in sustainable business practices. Failing to address business ethics may lead to damage in reputation, losing stakeholder trust, and facing legal or financial consequences that could undermine our long-term sustainability goals. What is Our Approach? At UEM Edgenta, business ethics and integrity form the cornerstone of our corporate governance framework. We are steadfast in our commitment to upholding ethical business practices, ensuring transparency, accountability, and compliance with national and international regulatory standards. Our comprehensive Anti-Bribery and AntiCorruption policy (ABAC) measures are designed to align with national anti-corruption initiatives, reinforcing our zerotolerance stance against bribery and unethical conduct. Details of these governance measures are disclosed in the Corporate Integrity and Ethical Business Conduct (CIEBC) on pages 253 to 259 of this Annual Report. To further strengthen our governance framework, we have incorporated Corruption Risk Assessment (CRA) processes into our Risk Management Framework and Risk Management Procedure. The CRA process systematically identifies, assesses, and evaluates corruption-related risks across all business operations. High-risk areas are proactively managed through rigorous internal controls, including the Anti-Bribery and Anti-Corruption Policy (ABAC), Code of Conduct, Discretionary Authority Limits (DAL), and targeted training and awareness programmes. Additionally, risk mitigation plans are continuously developed, monitored, and refined to enhance their effectiveness and ensure operational integrity. Governance oversight is a key component of our ethical business approach. Risk, integrity and compliance initiatives implemented throughout the Group is periodically reported and escalated through the structured governance oversight, with the BGRC providing strategic oversight. Management committees prepare the organisation for regulatory changes, including the Risk, Integrity and Compliance Committee (RICC) and the Business-unit Risk, Integrity and Compliance Committee (BRICC), play a critical role in reinforcing compliance and risk management practices across all levels of the organisation. Compliance with regulatory requirements is a shared responsibility across business operations and process owners, ensuring adherence to both local and international laws. Our Risk, Integrity & Compliance Department (RICD), operating as the second line of defence, has established the UEM Edgenta Compliance Framework to embed robust monitoring mechanisms across the company. Periodic dashboard reporting to the Board ensures continuous compliance monitoring and accountability. Further details on our compliance framework and key initiatives are disclosed in the CIEBC statement and the Statement on Risk Management and Internal Control (SORMIC) on pages 245 to 252 of this Annual Report. In 2024, we revisited our Corruption Risk Assessment (CRA) and expanded its coverage to include our overseas operations by adopting a phased approach, which is scheduled for completion in 2025. The increase in whistleblowing reports highlights the enhanced trust and effectiveness of our rebranded ‘SPEAK UP’ channel. Among the reported cases, 15 were substantiated, prompting swift and decisive action, including thorough investigations, corrective measures, policy enhancements, and targeted training. These proactive steps reinforce our commitment to integrity, accountability, and a culture of transparency across the organisation. BUSINESS ETHICS * this section refers to CIEBC page 253 123 ENHANCING VALUE THROUGH SUSTAINABILITY
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