Dagang NeXchange Berhad Annual Report 2022

Value For Them ∞ High quality products and services ∞ Innovation in product and solution development ∞ Time- and cost-efficient production methods ∞ Competitive pricing vis-à-vis other companies in the market ∞ Continuous communication on project progress and business developments ∞ Efficient and effective customer service ∞ Strict adherence to ethical business practices ∞ Stringent, market-leading cyber security and data privacy practices ∞ A resilient business model that can survive geopolitical, economic and environmental shocks Opportunities ∞ Leveraging strategic partnerships to expand our customer base and improve the relevance of our products and services ∞ Innovating to develop unique offerings that stand out in our respective marketplaces ∞ Introducing digital technologies and production approaches that enhance cost and operational efficiencies Value For Us ∞ Collaborative relationships with our customers, with open and transparent communication ∞ Long-term, loyal customers who trust the quality of our products and services CUSTOMERS Risks ∞ Insufficient innovation in terms of driving efficiencies and/or improving product quality, thereby damaging our competitiveness ∞ Inadequate communication with customers, leading to reduced trust ∞ Any incidents of discrimination, corruption or other unethical business practices ∞ Cyber security breaches, leading to infiltration of confidential business or personal data Capitals: Material Matters: SDGs: 43 DNeX INTEGRATED REPORT 2022

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