CORPORATE GOVERNANCE 94 Al-`Aqar Healthcare REIT | Annual Report 2024 PRINCIPLE C: INTEGRITY IN CORPORATE REPORTING AND MEANINGFUL RELATIONSHIP WITH STAKEHOLDERS Stakeholders Engagement The Board seeks to engage with all stakeholders to maintain a mutual understanding of objectives between them and the Company and to manage their expectations. Relations with shareholders and potential investors are managed principally by the Executive Directors. The REIT’s business model also relies on developing and maintaining strong relationships with the REIT’s unitholders, the Managers shareholders, employees, third party service providers, contractors, suppliers and regulatory authorities. The Board is conscious of its responsibility towards all stakeholders and believes this is an important consideration for the long-term growth of the business. Stakeholder engagement and feedback is taken seriously throughout the company. As such the Annual General meeting functions as the main platform for all stakeholders to interact and communicate effectively with respect to financial and operation performance, strategic direction of the REIT, and long-term strategies. The AGM notice was dispatched to shareholders not less than twenty-eight (28) days before the AGM. Shareholders were given ample time to consider the resolutions that will be discussed at the AGM Open communication is made with all the Group companies and employees. The Manager places considerable value on open communication and the involvement of employees and keeps them informed on matters affecting them as employees and on the various factors affecting the performance of the REIT and the Manager. This is achieved through formal and informal meetings, information available on the Company’s website, and annual and semi-annual town halls held a fixed intervals. The Manager also engages with stakeholders, such as engaging in consultations on proposals of new projects ventures. Examples of the engagement initiatives are shown in the table below: STAKEHOLDERS ENGAGEMENT AND INITIATIVES Investment Community (Unitholders, Analysts, Fund Managers) • Statutory announcement • Annual General Meeting • Roadshow • Investors and analysts briefing • Corporate website • Social media Media • Media interview • Media release and press statements • Corporate website • Social media Government, Local Authorities and Regulators • Engagement meeting • Consultation papers • Engagement through MRMA • Maintain rapport with local authorities Tenants and Lessees • Periodic meetings • Surveys and feedbacks • Rental support programme • Marketing support and promotional activities Suppliers and Contractors • Supplier ESG Assessments • Procurement Committee and Tender interview • Supplier evaluation and audit Employees • Townhalls • Employee engagement dialogue • Climate Surveys • 360 degrees performance appraisal • Flexible work arrangement • Upskilling and reskilling programmes Communities • Customers’ surveys • CSR programme The Manager is highly committed to ensuring that relevant and material corporate information is shared with the Fund’s unitholders and investing community effectively. The Manager maintains the corporate website, www.alaqar.com.my to disseminate up-to-date and historical information and enhance its investor relations practices. The Investor Relations section on the website provides investorrelated information such as financial information, announcements released to Bursa Securities, general meetings materials, circulars, and distribution information. Stakeholders will also have access to corporate governance information including but not limited to the Board Charter and Terms of Reference of Board Committees, Whistleblowing Policy, and Anti-Bribery & Corruption Policy, etc. The Manager has in place the Investor Relations team to facilitate effective communication with unitholders, analysts, fund managers, and media. The email address, name, and contact number of the Manager’s designated person are also available on the Fund’s website to enable the public to forward queries relating to the Fund to the Manager. CORPORATE GOVERNANCE OVERVIEW STATEMENT
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