SUSTAINABILITY STATEMENT SECTION 3 37 Al-`Aqar Healthcare REIT | Annual Report 2024 The REIT’s Key Performance Indicators (KPIs), serve as clear metrics to evaluate sustainability development and performance across our EESG pillars. ESSENTIAL ESG PERFORMANCE METRICS SUSTAINABILITY KEY PERFORMANCE INDICATORS (“KPIS”) Material Matter KPIs FY2023 Performance FY2024 Performance ROBUST CORPORATE GOVERNANCE Corporate Governance and Anti-Corruption To achieve zero reported incidents of anti-bribery and anticorruption annually. Zero reported incidents of antibribery and anti-corruption in FY2023. Maintained zero reported incidents of anti-bribery and anticorruption in FY2024. To ensure 100% of operations are assessed for anti-corruption risk by FY2025. N/A Assessed 100% of operations for anti-corruption risks in FY2024. To provide training and regular communication on the ABAC Policy for 100% of JRM employees by FY2025. Provided training and regular communication on the ABAC Policy for 96% of JRM employees in FY2023. Provided training and regular communication on the ABAC Policy for 100% of JRM employees in FY2024. Regulatory Compliance and Risk Management Conduct comprehensive ESG risk assessment throughout the organisation and formulate a risk response. N/A Achieved Data Privacy and Cybersecurity To achieve zero breaches in data privacy and cybersecurity annually. Zero breaches in data privacy and cybersecurity in FY2023. Maintained zero breaches in data privacy and cybersecurity in FY2024. STRONG SOCIAL RELATIONSHIPS Tenant Satisfaction Achieve a minimum score of 85% in the tenant satisfaction survey at Al-‘Aqar REIT by 2025. Attained a satisfaction score of 84% in our tenant survey in FY2023. Attained an average satisfaction score of 86% in our tenant survey in FY2024 Occupational Health and Safety To maintain zero fatalities and Lost Time Injury Rate of less than 3.00 annually. Recorded zero fatalities and a Lost Time Injury Rate of 4.00 in FY2023. Maintained a record of zero fatalities and a Lost Time Injury Rate of 0 in FY2024. To provide OHS-related training/ briefings to 100% of JRM employees. 8% of total employees underwent training on health and safety standards in FY2023. 8% of total employees received training on health and safety standards in FY2024. Labour Practices and Standards To achieve substantiated zero complaints on human rights violations, including forced labour, child labour, discrimination and harassment. Zero substantiated complaints on human rights violations, including forced labour, child labour, discrimination and harassment in FY2023. Maintained zero substantiated complaints on human rights violations, including forced labour, child labour, discrimination and harassment in FY2024.
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