Bank Islam Integrated Annual Report 2023

Why is this important? Communities may resist sustainability initiatives or offerings due to doubt about their effectiveness and perceived inconvenience, leading to challenges in gaining market traction for such offerings. The financial viability of such initiatives may require significant investments in infrastructure, as well as research and development. Risks Prioritise shared prosperity and financial inclusion by efficiently managing zakat and waqf funds to support significant social causes. Support underprivileged communities and small businesses through microfinance facilities and business support services. Promote active collaboration with communities to identify and address their unique needs, reinforcing our commitment to Islamic values and driving positive social change. Our Approach Prioritise financial products and services that unlock opportunities in education, healthcare, and affordable housing, driving economic empowerment and building thriving communities. Foster trust and collaboration with all stakeholders, including community organisations and local businesses, to develop financial products and services that drive financial inclusion and empower communities. Build a resilient community that adds long-term value to the Group, promoting social cohesion and enhancing quality of life for mutual benefit. Opportunities Providing affordable finance is crucial for improving livelihoods and long-term financial stability in our community, demonstrating our dedication to the community’s well-being, and aligning our vision of being a catalyst for positive change. This approach addresses both immediate financial needs and invests in the long term socioeconomic health of the communities we serve. Business Context COMMUNITY EMPOWERMENT AND SOCIAL FINANCE For more information on Community Empowerment and Social Finance, please see pages 144-151. 53 1 2 3 4 5 6 7 8 9 www.bankislam.com MANAGEMENT DISCUSSION AND ANALYSIS – STRATEGIC REVIEW

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