Encompasses our intangible assets, including intellectual property, digital systems, and proprietary solutions. This capital holds significant importance in the banking sector, where innovation and technological advancements drive industry changes. INPUTS • 8 new digital solutions and technologies developed • 17 campaigns for various products and 11 new products launched • 3 new standards and certifications adopted TRADE-OFFS Investing in training, Agile CoE, Innovation Labs, and tech upgrades initially strains finances but offers long-term gains in cost savings and revenue growth. However, it may require additional infrastructure investment and impact existing systems, affecting manufactured capital in the short term. Encompasses the natural resources we depend on, such as water, land, and energy. Although our industry may not be as directly impacted by natural capital as others, we actively promote sustainable practices and work to mitigate environmental risks. INPUTS • 16.2 million kWh of electricity use • 12,033.3 kWh of energy use • 91,260.4 kWh of renewable energy use • 212.1 million litres of water consumed • 48.5 million sheets of paper used • 3 green products launched TRADE-OFFS Investing in energy-efficient technologies involves initial expenses, but over time, it can lead to considerable energy savings and reduced operational costs. Intellectual Capital Natural Capital IC NC OUTPUTS/OUTCOMES 2022 2023 No. of downloads of GO by Bank Islam mobile banking app (million) 1.9 2.1 No. of downloads of Be U by Bank Islam Mobile Banking App N/A 372,722 No. of awards won 21 23 ACTIONS TO ENHANCE OUTCOMES • Implement Agile methodology through Agile Centre of Excellence (CoE) for efficiency. • Establish Innovation Labs and CoEs to foster cost savings, an innovation culture, and bridge technology-business gaps. • Prioritise technology resilience, platform development, and tailored training programmes. OUTPUTS/OUTCOMES 2022 2023 Total Carbon Emissions (tCO2e) 12,262.4* 12,279.5 Emissions Avoided from Green Initiatives (tCO2e)¹ N/A 84 Energy Consumption (kWh) 16.5 million 16.2 million * Total carbon emissions in 2022 have been restated due to the expansion of operational boundaries. ¹ This report presents data on the impact of our green initiatives, launched in 2022. It reflects the performance of our efforts for the first year (2023). ACTIONS TO ENHANCE OUTCOMES • Implement energy efficiency solutions efforts aimed at reducing energy consumption in installed offices and branches. • Mobilise employees to actively manage waste within the workplace. 37 1 2 3 4 5 6 7 8 9 www.bankislam.com VALUE CREATION AT BANK ISLAM
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