WHO WE ARE AND WHAT WE DO BIMB's SME Banking Division was established in 2018 with a vision to provide comprehensive Shariah-compliant financing solutions to support the growth of SMEs and the SME sector. As a leading provider of Islamic banking solutions, we understand the importance of offering tailored financial products and services to meet the unique needs of SMEs in the Halal Economy. Our comprehensive range of products and services are customised to fit the specific requirements of SMEs, including financing solutions for working capital, trade finance, and investment in fixed assets. We also offer digital banking solutions, such as online banking and mobile banking, to make banking easier and more convenient for our SME customers. Go Halal SME Financing SME Exporter Financing SME Smart Eco Financing All Economic Sector Facility (AES) SME Automation and Digitalisation Facility (ADF) Domestic Investment Strategic Fund Financing (DISF) SME Biz G.R.O.W Financing WinBiz (Women-in-Business) Financing Disaster Relief Facility Business Premise Financing SME Biz Financing TNB Vendor Financing SME-PENJANA Tourism (PTF) SMEXpert Mobile Application SME@Work mobile application SME Banking Products and Services Read more about SME Banking at https://www.bankislam.com/business-banking/sme-banking/ CREATING STAKEHOLDER VALUE Stakeholder Expectations Value Created in 2022 SME Customers & SME ecosystem • Increased total financing to SME customers by 50% • Enhanced engagement and outreach efforts that improved our visibility as the provider of valuable business and financial solutions for SMEs. BIMB Staff • Launched SME Referral Campaign 2.0, a collaboration between SME Banking Division and Consumer Banking Division (CBG) to promote SME financing products through BIMB branches nationwide. The campaign aims to: – Grow our market share in Islamic financing under the SME segment – Create product awareness and encourage Brand Managers and Sales Personnel under CBG in promoting SME financing products – Drive Branch Managers and their team to focus their sales on SME Financing as to further increase profit income for the bank • Launched SME@Work mobile application, a robust Sales Performance Management tool that is accessible 24/7 to support frontline sales staff and Managers with the following functions: – Provide real-time updates on actual performance and productivity output by Relationship Managers, SME Business Centres. Region and Nationwide respectively to enable quick and informed decision-making – Conduct leads submission and monitor customer application status – Quick reference tool on products and campaign info, branch locations and directory – Disseminate eBusiness Card for quicker engagement with potential customers Management Discussion & Analysis Bank Islam Malaysia Berhad 81 01 05 03 07 02 06 09 04 08
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