Bank Islam Integrated Annual Report 2022

VALUE-BASED CULTURE What It Means Value Created What We Did Outlook As Malaysia’s leading, pioneering Islamic bank, our business mission and corporate culture is anchored in upholding Shariah goals and the principles of Valuebased Intermediation (VBI). We are driven by our commitment to our values and supported by a strong ethical framework that enables us to achieve the goals of Islamic finance. These values are embedded into every aspect of our business policies and operations, encompassed in the TAAT values: Think Customer, Act With Integrity, Advance Beyond, Take Charge). • Kicked off the talent identification process for 12 Mission Critical Positions (MCP), with a current cover ratio of 2x and a firm talent assessment approach in place. • Introduced a new Group Institutional Banking Target Operating Model (TOM) to strengthen the BIMB Investment and BIMB Securities businesses and operations. • Completed Group Liquidity Crisis Management Plan (LCMP) testing at the Group level, attended by BIMB Investment and BIMB Securities representatives. • Strengthened Shariah governance and compliance practices through the completion of a new reporting structure and the establishment of a common membership of the Shariah Committee, as well as the closure of gaps. • Achieved an Overall Engagement & Change Readiness Index of 88% for FY2022. • On track to meet our upskilling targets, with 84% of employees achieving Digital Awareness, 32% achieving Foundational skills, and 3.3% achieving Expert/Specialist Level skills. The Group remains committed to developing internal skills and investing in employees with a growth mindset. However, the scarcity of ESG talent in the industry and fierce competition for tech talents from more agile organisations renowned for tech leadership and offering more competitive salary compensation presents a challenge that we must navigate. Bank Islam Malaysia Berhad 55 Management Discussion and Analysis 01 05 03 07 02 06 09 04 08

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