We identified 19 Potential Topics based on industry peers, sustainability frameworks and best practices Topic Identification We engaged with 282 internal and 46 external stakeholders through interview sessions and online surveys Stakeholder Engagement We prioritised and finalised the material matters based on their impact on BIMB We submitted the final list of material matters and materiality matrix to the Board for validation We analysed the feedback received from stakeholders based on the weightage of their importance Matrix Generation Validation Analysis of Responses 01 03 02 04 05 External Stakeholders Shareholders & Investors Regulators & Government Customers Industry-related Associations Business Partners NGOs Vendors and Suppliers As a socially responsible bank, BIMB takes ESG considerations seriously. By identifying material ESG issues, we shape our strategy to create value for our business and stakeholders while contributing to a more sustainable future. Our robust process to determine priority issues enables us to distribute resources efficiently, thus maximising positive impacts that benefit all. MATERIALITY PROCESS In 2022, we conducted a comprehensive materiality determination process to update our previous material matters. Through this process, we analysed the feedback and perspectives of our stakeholders to identify the issues that are most relevant and impactful for our business and stakeholders. The Leadership team uses these material matters to guide the development of our strategies and future focus areas. Internal Stakeholders Board of Directors Internal Management Internal Shariah and Financial Inclusion Team Other Management-Level Employees Employees The stakeholders engaged include: Integrated Report 2022 44 STRATEGIC REVIEW Material Matters
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