Real Economy: Producing Goods and Services 5 At BIMB, we are driven by a steadfast commitment to promoting prosperity for all, and we believe that one of the best ways to achieve this is by growing wealth in the economy on equitable terms. That’s why we are dedicated to developing and empowering small and medium-sized enterprises (SMEs), the backbone of Malaysia. In 2022, we launched a range of initiatives designed specifically to cater to the needs of SMEs. These include the SME Referral Campaign 2.0 and the completion of the SME Contract Financing product guidebook. We are incredibly proud to have expanded our SME Banking footprint with 16 SME hubs and two regional sales teams in HQ. We are excited to have signed an MoU with iPORTAL to provide digital pathways for inclusion and connectivity for all sectors in the Islamic Economy verticals. We’ve seen a remarkable 13.3% increase in our total SME portfolio asset growth in FY2022, which is a testament to our unwavering commitment to supporting SMEs. Our efforts have not gone unnoticed, and we are thrilled to have been recognised with two prestigious awards: the Halal Financial Excellence Award 2021 from HDC and The Brand Laureate Best Brands Awards 2021-2022–Nation’s Pride from Brand Laureate. At BIMB, we are driven by a steadfast commitment to promoting prosperity for all, and we believe that one of the best ways to achieve this is by growing wealth in the economy on equitable terms. We are committed to becoming Malaysia’s leading digital bank and have made significant strides towards achieving this goal. Our latest achievement is the launch of Be U, a fully cloud-native digital banking proposition that boasts a first-of-its-kind technology stack. The user-friendly app enables customers to perform their banking transactions seamlessly, without the need to visit a branch, thus increasing financial inclusivity, particularly among the digital-native, younger generation. We proudly offer our customers a secure, engaging banking experience that puts their needs first. As we embrace the rise of digital, we are also aware of the increased cybersecurity and data privacy risks. Our responsibility is to protect our customers and stakeholders from data loss and breaches that can result in significant financial losses and reputational damage. To achieve this, we have employed a team of cybersecurity specialists in both our technology operations and information security and governance teams. We recognise that our customers’ actions are the biggest exposure to breaches. Therefore, we have implemented awareness programs that educate them on protecting themselves from online scams and unauthorised access to their accounts. Digitalisation: Technology Enables Our Growth 6 As we embrace the rise of digital, we are also aware of the increased cybersecurity and data privacy risks. Our responsibility is to protect our customers and stakeholders from data loss and breaches that can result in significant financial losses and reputational damage. Leadership Insights Bank Islam Malaysia Berhad 25 01 05 03 07 02 06 09 04 08
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