Bank Islam Integrated Annual Report 2020

HUMAN CAPITAL Our success is determined by the quality of our human capital. Our human capital is vital in delivering financial value and enhancing social value by serving our community better. HOW WE CREATE VALUE: To maintain a conducive working environment with performance-based culture, we have incorporated the TAAT values in all of our employees’ working aspects. We invest in our people with training and development programmes to attract, cultivate and retain. We implement initiatives to grow internal talent for upward mobility. Our intellectual capital enables us to advance industry value through the creation of new Islamic banking possibilities and sustain Malaysia’s standing as an Islamic financial services hub. HOW WE CREATE VALUE: Our reputation as a pioneering leader in Islamic banking and f inance has been a product of Islamic knowledge expertise and continuous product innovations over the years coupled with effective risk management and strong governance framework. We have built a strong brand franchise as a result. As one of the flagbearers, we lead industry best practices and provide technical assistance in the shaping of Islamic f inancial institutions globally. We also share market-leading knowledge on Islamic finance with the industry and public to ensure increased understanding. HIGHLIGHTS ČɽɨɁȶǼ ǹɨƃȶƺȃȈɰlj ʤƃȢʍljӗ ȶɁɽ ɁȶȢʰ ƃɰ ÃƃȢƃʰɰȈƃԇɰ Ѵ st Islamic bank but also a well-known Islamic banking institution and a credible brand with the largest pure Islamic banking network, offering extensive suite of diversified and fully Shariah-compliant products and services. In other words, we provide pure Islamic financial solutions covering every field and meeting every need of our customers Enhanced value propositions through growing strategic par tnerships with key institutions , organisations and public agencies Sadaqa House and the rollout of Waqf House Financing as well as other initiatives geared towards meeting the microfinancing needs solidify Bank Islam’s reputation as a major player in driving the social finance implementation and as a major player within the social finance sphere Continuous growth of ESG-compliant fund that incorporated the novel AI features HIGHLIGHTS Diversified composition of more than ѷӗѺѳѳ employees More than ĄÃѶӝѼ ȴȈȢȢȈɁȶ invested in employees’ capability and capacity enhancement Highly qualified professionals certified to operate in the field of Islamic finance Strong governance and compliance culture with emphasis on Islamic values that promote trust, integrity and acceptable working culture INTELLECTUAL CAPITAL 36 Value Creat ion at Bank I s lam Over v iew of Bank I s lam Management Di scuss ion and Anal ys i s HARNESSING CAPITALS