Bank Islam Integrated Annual Report 2020

BEYOND FINANCIAL PERFORMANCE, VALUE CREATION IS CRITICAL ŚȃȈȢǉ ɽȃǉ ʰǉƃɨ ѵѳѵѳ ȴƃʰ ȃƃʤǉ ƹǉǉȶ ƃ year of slow performance especially in terms of conventional growth, it was also a year that came with many opportunities to create value for our ȴʍȢɽȈɥȢǉ ɰɽƃȟǉȃɁȢǁǉɨɰӝ ŚȈɽȃɁʍɽ ǁɁʍƹɽӗ :ÝřAӸѴѼ ȃƃǁ ƹǉǉȶ ɧʍȈɽǉ ǁǉʤƃɰɽƃɽȈȶǼ for a large portion of our stakeholders, but as a bank driven by a noble purpose, we continued to stand by our customers, employees and communities, offering them hope and assistance to navigate through the difficulties. Our blanket moratorium programme, which later shifted to Targeted Repayment Assistance (TRA), has enabled individuals and businesses to withstand the effect of the pandemic, allowing people a semblance of normal life and getting ƹʍɰȈȶǉɰɰǉɰ ʍɥ ƃȶǁ ɨʍȶȶȈȶǼӝ AʍɨȈȶǼ ɽȃǉ enforced movement restriction, we ƃɰɰȈɰɽǉǁ ѶѸѳӗѳѳѳ ȈȶǁȈʤ ȈǁʍƃȢɰ ƃȶǁ businesses with outstanding financing ƃȴɁʍȶɽ Ɂǹ ƃɥɥɨɁʯȈȴƃɽǉȢʰ ĄÃѶѺӝѼ ƹȈȢȢȈɁȶӗ from the first week of April to end Aǉƺǉȴƹǉɨ ѵѳѵѳӝ ěȃǉ ɨɁȢȢӸɁʍɽ Ɂǹ Ɂʍɨ ěĄ ɥɨɁǼɨƃȴȴǉ Ȉȶ ÝƺɽɁƹǉɨ ѵѳѵѳ ȃƃɰ ɰǉǉȶ ƃ ȢȴɁ ɰ ɽ ѵѷӗѳѳѳ ƃɥɥ Ȣ Ȉ ƺƃȶɽ ɰ ʥȈ ɽȃ outstanding financing amount of more ɽȃƃȶ ĄÃѶ ƹȈȢȢȈɁȶ ƃɥɥɨɁʤǉǁ ǹɁɨ ƃɰɰȈɰɽƃȶƺǉӝ Śǉ ʥɁɨȟǉǁ ʥȈɽȃ ʤƃɨȈɁʍɰ Ȉȶǁʍɰɽɨʰ ƹɁǁȈǉɰ and regulatory agencies to offer financial relief schemes and provisions for our customers. For instance, we supported 9ƃȶȟ ÇǉǼƃɨƃ ÃƃȢƃʰɰȈƃԇɰ ӯ9ÇÃӰ ȈěK¶ A programme and worked with various State Islamic Religious Councils (SIRC) and SME Corporation Malaysia (SME Corp) ɽɁ ɥɨɁʤȈǁǉ ǹȈȶƃȶƺȈƃȢ ƃɰɰȈɰɽƃȶƺǉ ɽɁ 9ѷѳ individuals and asnaf-owned micro- enterprises, who are amongst the most vulnerable segment during the pandemic. ěȃɨɁʍǼȃ ȈěK¶ Aӗ ʥǉ ƺȃƃȶȶǉȢȢǉǁ ĄÃѸ million from BNM’s Micro-Enterprise Facility Fund (MEF) towards microfinancing, ƹǉȶǉǹȈɽɽȈȶǼ Ѷѷ ɨǉƺȈɥȈǉȶɽɰ ʥȈɽȃ ĄÃѸѶѹӗѳѳѳ ǁȈɰƹʍɨɰǉǁ ƃɰ Ɂǹ ѶѴ Aǉƺǉȴƹǉɨ ѵѳѵѳӝ Similarly, we also launched the first-of- its-kind sadaqah-funded microfinance innovation called BangKIT. The main objective for the introduction of the microfinance facility is to assist selected unbanked and underbanked micro- entrepreneurs in obtaining capital start- up or expanding their business. The provision of the financial support will subsequently build a credit record for recipients, qualifying them to receive other financing facilities in the future. Śǉ ǉʯɥǉƺɽ Ѷѳѳ ɽɁ ѶѸѳ ɨǉƺȈɥȈǉȶɽɰ ʥȈȢȢ ƹǉȶǉǹȈɽ ǹɨɁȴ ɽȃǉ ĄÃѵ ȴȈȢȢȈɁȶ ǹʍȶǁ ɽȃƃɽ has been allocated for this facility. For our employees, we prioritised their ȃǉƃȢɽȃ ƹʰ ǉȶɰʍɨȈȶǼ ɰɽɨȈȶǼǉȶɽ :ÝřAӸѴѼ SOPs such as workplace distancing, sanitisation and travel protocols as mandated by the government . In addition, we also introduced various measures to ensure employees’ wellbeing such as staggered and flexible working hours, staff rotation and split workforce for critical business units. The pandemic offers an opportunity for us to embrace online and digital work practices, which include increased usage of online meeting platforms for conducting staff meetings as well as organising town hall sessions over digital channels for rallying employees towards common business goals and improving their morale. GREEN FINANCING RM 3 27% RETAIL FINANCING 11.1% RM 41.4 BILLION BILLION INCREASE approved as financial assistance to support 24,000 individuals and businesses manage the impacts of the pandemic. BANK ISLAM MALAYS IA BERHAD INTEGRATED ANNUAL REPORT 2020 15