Bank Islam Integrated Annual Report 2020

DEAR STAKEHOLDERS, ěȃlj ʰljƃɨ ѵѳѵѳ ʥƃɰ ƃ ɨljƃȢ ɽljɰɽ Ɂǹ Ɂʍɨ ɨljɰȈȢȈljȶƺljӝ ‰ʍȴƃȶ ƺȈʤȈȢȈɰƃɽȈɁȶ ɰɽɨʍǼǼȢljǁ ɽɁ ƺɁɥlj ʥȈɽȃ ƃȶ ʍȶɥɨljƺljǁljȶɽljǁ ȃljƃȢɽȃ ƺɨȈɰȈɰ ɽɨȈǼǼljɨljǁ ƹʰ ɽȃlj :ÝřŽAӸѴѼ ɥƃȶǁljȴȈƺӝ ¸ƃɰɽ ʰljƃɨ ȃƃɰ ƺȃƃȢȢljȶǼljǁ Ɂʍɨ ʥƃʰ Ɂǹ ȢȈǹljӗ ƃȶǁ ȃɁʥ ƹʍɰȈȶljɰɰljɰ Ɂɥljɨƃɽljӝ Social implications, limitations of organisations and the inability to meet the current needs of the market were more pronounced during the pandemic. Hence, catalysing businesses to be more agile is important in order to remain resilient and relevant. Trade and commerce were most affected due to supply chain disruptions and movement control orders in mostly all parts of the world. The income potential of people and organisations were compromised, affecting productivity and performance across all sectors of the economy. But for us in the banking sector, the pandemic came with an opportunity to be part of a solution. Over the last year, the role of banks was more profound than ever, with their commitment ɽɁ ƺɁȶɽȈȶʍlj ɰʍɥɥɁɨɽȈȶǼ ƃɽӸɨȈɰȟ ƃȶǁ ȴɁɰɽӸȈȶӸȶljljǁ ƺʍɰɽɁȴljɨɰӗ ʥȃɁ ȃƃʤlj ƹljljȶ ȢɁʰƃȢ ɽɁ ɽȃljȈɨ ɨljɰɥljƺɽȈʤlj ƹƃȶȟɰӝ ѵѳѵѳ ʥƃɰ an exceptional year. Financial institutions demonstrated a willingness to go beyond and stand by the stakeholders in the direst of circumstances, while maintaining the health of their balance sheets and overall business. yɁɨ ʍɰ ƃɽ 9ƃȶȟ ŽɰȢƃȴӗ ɽȃlj ʤljɨʰ ɥʍɨɥɁɰlj Ɂǹ Ɂʍɨ ljʯȈɰɽljȶƺlj ʥƃɰ ƹljȈȶǼ ɽljɰɽljǁӝ Ślj ȃƃʤljӗ Ɂȶƺlj ƃǼƃȈȶӗ ljɰɽƃƹȢȈɰȃljǁ ɽȃƃɽ ʥlj are not just part of the critical financial sector, but we are an absolute catalyst of a value-based social system. In keeping with the Maqasid al-Shariah, we continue to demonstrate our role in alleviating the hardships and improving the quality of life of communities in our ecosystem. In doing so, we also endeavour to safeguard the wellbeing of our people; preserve their wealth; improve morale and enliven the faith of people during the socioeconomic crisis; and promote values of ethics and justice in all that we do. Our confidence in both our ability as well as our stakeholders ʥƃɰ ɨljȈȶǹɁɨƺljǁ ǁʍɨȈȶǼ ѵѳѵѳӗ ʥȃljȶ Ȉɽ ʥƃɰ ƺȢljƃɨ ɽȃƃɽ ɰɁƺȈƃȢ ȈȶƺȢʍɰȈɁȶ ƃȶǁ ɨljɰɥɁȶɰȈƹȈȢȈɽʰ ƺɁʍȢǁ ƹlj ǹʍȢǹȈȢȢljǁ ʥȃȈȢlj ǁljȢȈʤljɨȈȶǼ positive performance, stability and resilient growth, without compromising corporate and Shariah governance. M E S S A G E F R O M T H E CHIEF EXECUTIVE OFFICER In the name of Allah, the Most Gracious, the Most Merciful Assalamualaikum Warahmatullahi Wabarakatuh BANK ISLAM MALAYS IA BERHAD INTEGRATED ANNUAL REPORT 2020 13

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