PRG Holdings Berhad Annual Report 2017

S U S T A I N A B I L I T Y R E P O R T ( C O N T ’ D ) • PRG HOLDINGS BERHAD 38 MATERIALITY ASSESSMENT Identification The Group conducts a materiality review every year to identify the sustainability matters that are important and relevant to the Group and its stakeholders. The result would help the Group to manage the material sustainability matters. Stakeholder Engagement Continuous engagement with the stakeholders is important in order for the Group to develop more robust and comprehensive sustainable business strategies. Due to their considerable influence and impact on the business, the Group values the relationships with its stakeholders. High emphasis is placed on two-way communication with all stakeholders who are impacted by or have the ability to influence the business. The Group strives to continuously engage with these stakeholders to address their needs and concerns on issues related to the business operations through various channels such as but not limited to the below:- Stakeholders Key Areas of Concern Engagement Platform Employees • Performance and remuneration • Appraisal meetings • Training and career development • Training programmes • Talent retention • Individual development plans • Employee welfare • Circulation of internal memos • Occupational health and safety • Email communications • Employee engagement activities • Festive gatherings • Team building activities • Meetings with the management • Weekly sport activities Customers • Brand reputation • Social media • Customer satisfaction • Official website • Data privacy • Launches/Marketing events • Dedicated phone line to liaise with Sales & Marketing team Shareholders & Investors • Financial performance • Annual and quarterly reports • Business strategies and directions • Annual and quarterly results • Compliance with regulations announcements • Corporate governance and transparency • Annual General Meeting (“AGM”) • Ethics and integrity • Extraordinary General Meeting (“EGM”), if any • Announcements on Bursa Malaysia • Investor relations section of the Company’s website • Press release and coverage Regulators & Authorities • Compliance with regulations • Emails/letters and guidelines • Dialogues with the authorities • Governance compliance • Workshops and trainings organised by the relevant regulatory authorities Vendors/Suppliers • Development of vendor and supplier • Negotiations with vendors/suppliers long-term relationship • Supplier periodical performance evaluation • New vendor evaluation and registration Media • Company reputation • Ongoing engagement sessions and interviews • Publicity • AGM and EGM, if any • Business performance • Press release and coverage • Press conference With regards to sustainable development, the Group believes stakeholders’ inputs are essential in shaping the roadmap and strategy to strengthen the EES management and the Group will actively engage in different platforms to communicate with the stakeholders.