My EG Services Berhad Annual Report 2020

ANNUAL REPORT 2020 39 Quick Business Response z MYEG is able to move swiftly in tandem with risks and opportunities, arising from the external environment and market forces. Market Leader z MYEG is the largest e-government service provider in Malaysia and in the overseas markets in which it operates in. Strong Technological & Innovation Capabilities z MYEG continues to be a pioneer in offering new technological solutions for all markets it operates in Growing Regional Footprint z MYEG has access to potentially 550 million users across Malaysia, Indonesia, the Philippines and Bangladesh. Robust Financial Position z MYEG continues to maintain a strong cash position and balance sheet with recurring income streams. Growing Portfolio of Services z MYEG offers a comprehensive and growing service portfolio that is interlinked to deliver greater convenience to users. z MYEG continues to roll out various services. Its latest being healthcare and other related services in collaboration with governments' healthcare mandates. STRENGTHS DESCRIPTION / SIGNIFICANCE STRATEGIES TO LEVERAGE ON STRENGTHS Broad mix of revenue channels across diverse commercial and F HPWFSONFOU TFSWJDFT MYEG is not heavily reliant on JUT F HPWFSONFOU TFSWJDFT JO Malaysia. We offer a wide range of commercial services, which in fact provides the larger portion of our revenues. Continued product development to create new service offerings to customers in established markets. Introducing existing products into new markets are also a part of this strategy. Portfolio diversification plans are underway to mitigate potential supplier risk from our government concession services business. This would include diversifying our current business activities to include the provision of financial services. Robust financial position MYEG’s strong fiscal position enables it to have sufficient cash or reserves to support business growth plans. The Group is able to meet its CAPEX and OPEX requirements and enjoys the support of financiers and investors who have confidence in the Group’s finances. Implemented the approved establishment of a DRP that gives shareholders the option to choose to reinvest their cash dividend by receiving new ordinary shares in MYEG. OUR BUSINESS STRENGTHS (CONT’D) OUR BUSINESS