My EG Services Berhad Annual Report 2020

MY E.G. SERVICES BERHAD Regisration No. 200001003034 (505639-K) 32 In Malaysia, MYEG is the country’s leading digital services company, providing a wide range of government (concessionaire) and commercial services. Beyond Malaysia, MYEG has expanded its footprint into the Philippines, Indonesia, and Bangladesh. We are entrusted by the Malaysian government to provide vital services on behalf of key government partners such as +1+ *NNJHSBUJPO %FQBSUNFOU .0) 3PZBM .BMBZTJBO 1PMJDF BOE NPSF These services primarily range from providing online payments of various government services such as the renewal of vehicle road tax, foreign worker permits and most recently health screening and quarantine management, to supplying complex integrated machines such as road tax and insurance kiosks as well as digital infrastructure solutions and development. The Group has expanded into digital commercial services such as motor and foreign worker insurance as well as vehicle financing and trading. In essence, MYEG is key proponent within the government’s digital agenda. This has been most evident in the role that .:&( IBT QMBZFE EVSJOH ': UIF $07*% QBOEFNJD ZFBS The Group focused on ensuring efficient delivery of government services, coping with increased transaction volumes and developing solutions in tandem with the operating environment including in response to the pandemic scenario of FY2020. MYEG believes that beyond financial performance, value creation must be defined in terms of serving the greater good and being a force of positivity for stakeholders. However, leveraging on its business strengths and business model, MYEG has looked to support the government and UIF DPNNVOJUZ CZ EFWFMPQJOH BOE PGGFSJOH B XJEF SBOHF PG NVDI OFFEFE TPMVUJPOT UPXBSET DPNCBUJOH $07*% Please refer to the ‘Our Services in Malaysia’ and ‘Our Services in International Markets’ sections of this report for the full list of product offerings and solutions. MYEG operates more than 100 service centres across Malaysia providing CPUI F HPWFSONFOU BOE DPNNFSDJBM TFSWJDFT UP VTFST BOE CVTJOFTTFT Perlis Penang Perak Selangor Kuala Lumpur Negeri Sembilan Malacca Johore Pahang Terengganu Kelantan Kedah Sarawak Sabah OUR BUSINESS FOOTPRINT AND PRESENCE PHILIPPINES INDIA BANGLADESH MYANMAR LAOS VIETNAM BRUNEI INDONESIA EAST TIMOR SINGAPORE MALAYSIA ARABIAN SEA Bay of Bengal SRI LANKA THAILAND CAMBODIA ABOUT MYEG