DESTINI Annual Report 2020

Sustainability Report STAKEHOLDERS ENGAGEMENT We continued to engage our stakeholders actively throughout the fiscal year as part of our sustainability assessment process. Engagement with stakeholders allows us to gain complete understanding of our materiality issues and matters whilst, we are also able to capture the key aspects and impacts of our sustainability journey. The table below lists our key stakeholder groups and their respective areas of interest as well as methods by which we engage them. STAKEHOLDERS ENGAGEMENT METHODS ENGAGEMENT AREA Shareholders • Annual & Extraordinary General Meetings • Investors presentations • Press releases • Bursa announcements • Quarterly report • Annual report • Timely update on corporate website • Financial and operational performance • Share price performance • Dividend policy • Return on investments Government • Compliances to laws and regulations • Operation regulations • Listing Requirements • Companies Act • Labour law • Taxations • Occupational Safety and Health Act, 1994 • Factories and Machinery Act 1997 • Factories and Machinery (Electric Passenger and Goods Lift) Regulation 1970 Board of directors • Board meetings • Corporate strategy • Corporate governance Employees/Union • Technical and skills trainings • Performance appraisal • Team building activities • Employee engagement activities (events) • Dialogues between employers and employees • Occupational safety & health • Remuneration policy • Career development • Performance review • Fair employment practices Financial insitutions • Bursa announcements • Quarterly report • Annual report • Timely update on corporate website • Financial and operational performance • Interest/Profit payment Customers • Regular meetings • Marketing activities • Sponsorship activities • Customer satisfactions • After-sales services • Quality assurance • Innovative services and products Suppliers and Agents • Regular meetings • Quality audit on services and products • Contract negotiation • Services and products’ quality • Legal compliance Communities & Non Governmental Organisation • Conferences and Dialogues • Socioeconomics development Societal Communities • Community events • Social contribution • Job opportunities • Donation and financial aid Analyst/Media • Annual & Extraordinary General Meetings • Press conferences and media releases • Interview • Financial and operational performance • General announcements • Face-to-face or e-mail interview 45 ANNUAL REPORT 2020 DESTINI BERHAD