MISC Annual Report 2017

41 Strategy & Performance SUSTAINABILITY@MISC MATERIALITY This multi-layered, multi-stakeholder approach provided a thorough and substantial review and understanding of material aspects relevant to the Group, which ultimately formed the foundation upon which MISC’s Sustainability Strategy was developed. The assessments and engagement sessions were carried out on the basis of inclusivity, ensuring that MISC Group was represented as a whole. This was to safeguard the relevance of MISC Sustainability Strategy for the Group, incorporating inputs across the various Business Units (BUs), Service Units (SUs) and Subsidiaries. It was through these assessments that a universe of material issues was uncovered. Subsequent to the completion of these assessments, a thorough review and analysis was conducted for the purpose of identifying the themes/aspects/issues that were most common across all the assessments. The common themes/aspects/issues identified represent the areas that are most material to the organisation, which were then separated according to the six sustainability pillars : Shareholders • Business outlook/approach/diversification • Innovation • Direction of MISC Group • Stakeholder engagement Employees • Employee training/ development/competency • Employee remuneration and mobility • Employee benefits • Working relationships • Bureaucracy • Employee retention and knowledge retention • Employee engagement • Health & Safety Customers • Branding/reputation/perception • Innovation • Business outlook and approach • Asset quality • Competition Environment • Environmental consciousness • Beyond compliance • Corporate approach to environment • Energy and emissions management • Material/resource efficiency Governance & Business Ethics • Transparency and disclosure • Bureaucracy • Stakeholder engagement • Board oversight on Sustainability Community • Strategic community initiatives/engagement • Maritime industry development/research and education SUSTAINABILITY MATERIAL ISSUES