24 GHL SYSTEMS BERHAD 199401007361 (293040-D) ANNUAL REPORT 2021 KEY SUSTAINABILITY DISCLOSURES (Cont’d) UN SDGs Material Sustainability Matters Key Stakeholder Groups Key Highlights and Management Approach Sustainable Workforce and Community Talent Attraction and Retention • Employees 1. Emphasis on meritocracy during the recruitment and promotion process as outlined in the Gender Diversity Policy. 2. Fair remuneration to all employees in compliance with relevant local regulations. 3. Competitive employee benefits maintained from FY2020. Human Capital Development • Employees 1. Maintained the High Potential (“HIPO”) Programme to support the growth of talent staff for leadership positions. 2. Internship opportunities for fresh university graduates. 3. A total of 4302 training hours across the Group, amounting to an average of 4.74 hours per employee. Supply Chain Management • Suppliers 1. Continuous monitoring and planning by the Group Procurement team to minimise disruption with supply chain partners. 2. Annual assessment of Group’s suppliers, with criteria and expectations appended in contracts. 3. 95% of all contracts awarded to local suppliers, with the remaining 5% for overseas payment terminal manufacturers. Corporate Social Responsibility • Local Community • Employees • Media 1. Flagship Programme “Support Our Merchants & Care for Community” focused on raising donation drive to support GHL Merchants and local non-governmental organisations (“NGO”). 2. Contribution of funds to the Forest Research Institute Malaysia (“FRIM”), along with participation in tree-planting activities by GHL staff. SUSTAINABILITY STATEMENT CONT’D
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