Annual Report 2023 65 PRODUCT RESPONSIBILITY As one of the leading providers of security-related integrated ICT solutions in Malaysia, we have a wide range of services and systems covering software and hardware customisation, project management, consultation, and R&D. We provide our customers with secure, scalable, open, and comprehensive systems that offer cost-efficient and effective products. Data Privacy & Security We operate in a digital environment where we handle and manage highly critical data and information of customers, which includes government agencies, financial institutions, corporations, service bureaus, and organisations. The protection of our customers’ data is of paramount importance to us, as any breach in our systems may have dire consequences for our customers, including the potential for identity theft and leakage of private information, among others. We take our responsibility to safeguard the data entrusted to us seriously and maintain stringent measures to ensure data privacy and security in compliance with relevant laws and regulations, including the Personal Data Protection Act 2010. This includes employing various cybersecurity measures to prevent unauthorised access, offering training on security standards for employees, and conducting vulnerability assessments and testing to locate any weaknesses in our systems. At Datasonic, we recognise the importance of innovation in driving growth, but never at the expense of data privacy and security. While we strive to continuously improve our products and services through innovation and R&D, we ensure that our security measures are always upto-date, and our customers’ data remains safe and secure. Safety is an important consideration in all stages of the life cycle of the Group’s products and processes. Development Technology Transportation Installation Production Maintenance Upgrade De-commissioning ZERO Cases of Breaches of Customers’ Data SUSTAINABILITY REPORT From FY2020 to FY2023, there have been zero (0) cases of breaches of customers’ data. Moving forward, we will continue to enhance our security measures to stay ahead of potential threats and maintain the highest standards of data security. Upholding Product Safety & Quality Ensuring product safety and quality is of utmost importance to Datasonic’s commitment to sustainability. We recognize that providing customers with products and services that meet or exceed industry standards is not only important for meeting their demands, but also plays a crucial role in maintaining Datasonic’s reputation. To achieve this, we have established our own internal quality policies and Quality Management Systems (“QMS”) which adhere to strict quality management criteria based on internationally recognized standards. These QMS allow us to continuously improve our operations, processes, and offerings, ensuring that we remain competitive and sustainable in the long term. Site Company Certification Coverage Period Meru, Klang Datasonic Manufacturing Sdn Bhd ISO 45001:2018 15 July 2020 - 14 July 2023 ISO 14001:2015 10 August 2020 - 9 August 2023 ISO/IEC 27001:2013 22 May 2023 - 31 October 2025 ISO 9001:2015 21 January 2023 - 20 January 2026 Headquarters Datasonic Group Berhad ISO 9001:2015 29 March 2023 - 28 March 2026 PJ RPS Datasonic Corporation Sdn Bhd ISO 9001:2015 29 March 2023 - 28 March 2026 PJ 223 Datasonic Technologies Sdn Bhd ISO 9001:2015 22 April 2021 - 21 April 2024 Datasonic Manufacturing Sdn Bhd ISO 9001:2015 22 April 2021 - 21 April 2024
RkJQdWJsaXNoZXIy NDgzMzc=