MSM Malaysia Holdings Berhad Annual Report 2021

In your opinion, what are MSM’s strengths moving forward?What are MSM’s weaknesses to guard against? MSM is a strong player in the essential food business where growth can be built upon a defensive segment and by focusing on midstream processing, marketing and distribution. A core strength is the established market ecosystem we have built in the Asia Pacific region and the recognition we enjoy from inherent industry players such as global traders and customers. With healthier financials and stronger governance, we are in a position to activate mergers and acquisitions to grow a stronger footprint going forward. This is boosted by possessing more key talents in the people mix currently as we have, during the year, augmented the management team with new blood A Q MSM value-added staff benefits that possess the right skills and experience. With our fundamentals in place, and the right team at the helm, I believe we are in a good position to grow in the sugar universe. The danger lies in taking a complacent attitude and remaining within the comfort of sustainable profitability. To grow, we need to think ahead beyond sugar and venture into new food businesses that synergise with our current offerings. Inaction on risk matters is another weakness we have to guard against. There are many risk issues concerning manufacturing with regard to hazardous environments, health and safety of human labour, supply chain inefficiencies and resource wastages. We need to deliver on better solutions and accelerate sustainable actions with definite goals in place. Currently, in tune with future business concerns, MSM is actively pursuing green initiatives under the pillars of ESG. Towards this end we are on the lookout for collaborations with ventures into SMART Manufacturing, Innovation on Energy Management, Technological and Certification Programmes, Green Schemes, Green Packaging and Environmental Technology Research. Staying prepared, agile and competitive is our way forward. As such, the leadership of MSM has worked on strategic blueprints as well as assessments, and charted the path ahead with the intention to reach our goals through a promise of “Sweet Sustenance in a Responsible, Sustainable and MindfulWay”. Thank you. Medical insurance upgrades Back-to-school assistance for non-executive officers based on income baseline eligibility Funds for sports and healthy lifestyle activities such as establishment of MSM Foldies Cycling Club for folding bicycle enthusiasts Food basket worth RM150 for staff under COVID-19 home quarantine Financial assistance through zakat wakalah for staff welfare Emergency financial assistance, cleaning services and courtesy leave to staff affected by floods With our fundamentals in place, andthe right teamatthe helm, I believe we are in good position to grow inthe sugar universe. Syed Feizal Syed Mohammad Group Chief Executive Officer SUSTAINABILITY JOURNEY HOWWE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 65

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