What was your first priority as MSM Group’s GCEO? As strong roots are required for sustainable growth, my first priority, coming from an oil and gas background, was to instill a strong focus on Safety, Quality and Governance within MSM. In fact, my first act as GCEO was to meet with MSM’s safety officer and then review the corporate charters on HSES, Quality, Diversity & Gender Equality, and Business Ethics & Compliance. These corporate charters are essential in calibrating the moral compass of the business and navigating the MSM team towards a world-class performance mindset - going from good to great, and then from great to excellent. This alignment helps build strong positive values that prioritises working towards operational optimisation with zero harm to people, property and the environment. In my engagements with management and employees, we emphasise the need to live up to being billed a Group that has gained one of the top positions in the world sugar market. This requires adoption of multinational corporation (MNC) practices and mindset, and we actively communicate this through employee engagements on the ground - from our talks with trade unions to our very young prodigies of fresh graduates. In Conversation WITH OUR Group CHIEF EXECUTIVE OFFICER A Q WE emphasise the needto live upto being billed a Group that has gained one of the top positions inthe world sugar market. MSM’S HSES&Q GOAL: zero harm to people, property and the environment Stepping in as Group Chief Executive Officer on 1 February 2021, Syed Feizal Syed Mohammad has steered MSM successfully through the first year of its Turnaround Strategy. He has also been nominated as a main member of the CEO Action Network (CAN). THESE TOP 10 QUESTIONS ADDRESS his views and reflections on FY2021 andtowards fast forwardinga more sustainable future for ‘Keluarga MSM’. WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 58
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