MSM Malaysia Holdings Berhad Annual Report 2021

MSM has conducted the Corruption Risk Assessment exercises throughout the Group in collating and comprehensively assessing the significant risks and potential incidents of corruption to combat corruption more effectively. MSM has zero tolerance for fraud, abuse of power and corruption and takes all incidents reported very seriously. GOVERNANCE INITIATIVES Whistleblowing MSM’s Whistleblowing Policy provides a framework to facilitate and encourage any disclosure of corruption, fraud, improper conduct without fear of punishment or unfair treatment and aims to protect any whistleblower’s identity from being victimised or harassed. This mechanism provides an avenue for any employee or any member of the public to raise any complaints of any improper business conduct in a confidential manner. Although the whistleblower is encouraged to provide his or her name in order to be protected by the Policy, all anonymous whistleblowing allegations are accepted. The Whistleblowing Committee (WBC), headed by Head of the CGRM, receives all complaints reported through any of the established whistleblowing channels that includes a dedicated email address, helpline, letter or directly to the Whistleblowing Secretariat. MSM Whistleblowing Policy is available on the Company’s website at www.msmsugar.com WHO can whistleblow? • Employees • Board of Directors • Shareholders HOW to report? • Email your concern to MSMWB@msmsugar.com • Call hotline at 03-21816827 • Send letter to MSMWB Secretariat Level 44, Menara Felda, Platinum Park, No. 11 Persiaran KLCC 50088, Kuala Lumpur, Malaysia WHAT to whistleblow? • Breach of Company’s policies and code of conduct • Improper conduct • Unethical behaviour • Actual/suspected fraud • Abuse of power • Members of the public • Any parties involved in business relationship with MSM Group IFYOU SEE ANYWRONG-DOING OR MALPRACTICE, SPEAK UP SOWE CAN ALL CHANGE IT INFORMATION & IDENTITY OF WHISTLEBLOWER WILL BE PROTECTED WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 180

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