MSM Malaysia Holdings Berhad Annual Report 2021

HSES & Quality (HSES&Q) Our occupational health and safety performance is managed by the Group HSES&Q Committee. There are 21 members in the committee in Johor, Prai has about 25 members and SBW has its own HSE committee too. The Group HSES&Q Committee maintains a continuous monitoring, measurement and reporting cycle of HSES&Q performance to create a standardised ecosystem of health and safety awareness for operations to follow through for consistent practices. The Group is determined to further enhance the safety culture and systems across all our operations and influence cultural change with our contractors to prevent incidents. Our process of shared incident information across the Group, including shared corrective and preventative actions and positive confirmation of actions, strengthens our mitigation of risks. It is further supported by recognised investigative techniques to address and mitigate causes through corrective and preventative actions, for significant actual and potential incidents. Each MSM subsidiary has its own HSE and Safety & Health Committee, headed by a Chairman, at their respective sites. Employees from various departments, Trade Union representatives, and contractors also participate in the Safety and Health Committee meetings at the operations level. The primary purpose of this committee is to facilitate cooperation between departments, managers, and employees to identify, address, and resolve health and safety concerns. The Monthly Safety performance for each location will be reported through the HSES dashboard to Group HSES&Q and this will be followed with presentations to the EXCO members during monthly exco meetings. Safety awareness is a constant realisation that every employee should have at all times. It involves being constantly aware of how they are working, and being able to recognise the hazards they face. Safety awareness is absolutely essential in mitigating safety-related risks. MSM Safety awareness programmes are communicated through monthly newsletters, safety inductions, HSE meetings, Daily Toolbox talk, townhall messages via the whatsapp platform. Processes on Reporting, Identification & EliminatingWork-Related Hazards A structured framework of responsibility has been put in place to manage occupational health services’ functions that contribute to the identification and elimination of hazards and minimisation of risks at our refineries. MSMensures the quality of these services and facilitates workers’ access to them. The following list provides an overview of the responsibilities and tasks in place to minimise work-related hazard risks in our operations: Workplace conditions We monitor workplace conditions such as noise, dust and temperature, and are defining and implementing a roadmap to make further improvements. Our new investments take Into account strict standards with regards to all working conditions. Handling and storing chemicals Throughout the company, we pay special attention to the safe handling and storage of chemicals. A database records all chemicals used in our plants and strict health and safety guidelines apply to our employees. Employees who are exposed to potentially hazardous materials go through a medical check-up once a year. We are developing and optimising techniques and processes that eliminate the need for hazardous chemicals for the operations. SOCIAL INITIATIVES Restructured Health, Safety, Environment & Security Department MSM has improved the existing safety reporting structure by establishing Health, Safety, Environment and Security (HSES) as a new department at Group level, monitoring safety and health issues across all locations. A HSES Lead was appointed to monitor all HSES procedures and the department recommends Group-wide strategies to avoid accidents and safety hazards and drive health and safety action plans. The HSES Department reports to the Head of Group Health, Safety, Environment & Security and Quality (Group HSES&Q). This restructuring provides more synergy and oversight for an improved safety culture. WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 166

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