MSM Malaysia Holdings Berhad Annual Report 2021

The Group respectsthe rights of employees andworkersto join and formassociations oftheir own choice andto bargain collectively subjectto the provisions of relevant regional or national legislations. SOCIAL INITIATIVES Trade Union MSM supports the employees right to exercise freedom of association and collective bargaining with unions as expressed under the Group Sustainability Policy. Employees of MSM Prai have established an internal union since 1973 while employees of MSM Johor are members of a national union, which was recently formed in FY2021. We have worked to establish the collective bargaining agreement (CBA) with the union at MSM Prai, representing our employees. The CBA is the result of an extensive negotiation process between the parties regarding topics such as wages, hours, and terms and conditions of employment. MSM Prai signed and successfully renewed their CBA with their internal union in December 2021. MSM Prai has maintained good relationship with its union members throughout the years with no major grievances raised. As the trade union was only recently formed in MSM Johor, MSM Johor is in the midst of negotiating acceptable terms for a fresh CBA with its trade union. Employees Covered by the CBA As of 31 December 2021, the CBA negotiation for MSM Johor is yet ongoing. Forge a stronger alliance and renew CBA with MSM Prai employees’ union MSM Prai’s management engaged with the union at least once a month throughout FY2021 with renewal of CBA signed in December 2021 Key Activities in 2021 Target Activities Talent Development MSM has established a Learning and Development Policy to improve employee performance by committing to raise the capabilities of our employees and provide them with opportunities to participate in training and development activities. Types of training offered to employees range from sessions to upgrade individual skills towards improved performance to a variety of training courses for technical, non-technical and leadership programmes. There are various platforms available to meet individual training needs, such as online learning using the Linkedin Learning platform, in-house training addressing fire-fighting, first aid, emergency response and other ad hoc, external and internal training courses are also available upon request or recommendations from the managers. A talent pool of loyal and skilled employees is vital to our future expansion plans. In building loyalty and workforce strength, we have established a Staff Mobility programme anchored on staff training and development for career progression and organisational effectiveness. This enables accelerated learning curves for new employees. MSM also employs local graduate trainees under the Graduate Management Trainee Programme. With on-job engineering and management training, our graduate trainees are quickly upskilled to allow for ready deployment when required. Onboarding training is provided for new employees to inculcate them into the Group’s philosophy, vision, guiding principles, culture, policies, procedures and focus on safety. Regular performance reviews are held to appraise employee performance and identify training needs required to enhance the personal development and skill sets of MSM employees. 2020 2021 2019 49 58 77 WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 156