Diversity & Equal Opportunity MSM is committed to a safe and inclusive workplace that embraces and promotes diversity and equal opportunity. Our Employee Handbook, outlines an overview and summary of MSM’s HR policies and procedures which includes clear guidelines towards nurturing a workplace that is fair, inclusive and free fromall forms of discrimination and sexual harassment. Our policies also offer both maternity and paternity leave as part of our employee welfare benefits. We recognise workforce diversity as an organisational strength and competitive advantage in retaining and attracting the best people to improve our business performance. We value, respect and leverage the unique contributions of people with diverse backgrounds, experiences and perspectives to enhance understanding of the needs of our customers and provide innovative solutions and exceptional customer service to an equally diverse community. Towards this end, we have also established feedback channels for employees to raise concerns, identify amiable solutions and report instances where they feel violated, disrespected SOCIAL INITIATIVES MSM Holdings MSM Johor Maternity Maternity Maternity Maternity MSM Prai MSM Logistics 2020 2020 2020 2020 2020 2020 2020 2020 2021 2021 2021 2021 2021 2021 2021 2021 2019 2019 2019 2019 2019 2019 2019 2019 Though MSM’s workforce within our refineries tends to be male dominated, in light of factory, machinery and work shift demands; we are on a journey to balance out gender diversity from executive level onwards. Towards this end, in FY2021: MSM introduced the Executive Committee (EXCO) with the inclusion of one female representative making up 14% of the gender ratio. This move is a step forward in recognising the growing contribution of women in MSM. We recorded a 3.4:1 male to female ratio at Top Senior Management level compared to 5:1 in FY2020. At Manager level ratio for FY2021 is 2.8:1 compared to 5:1 in FY2020. Further details on ourWhistleblowing Policy and mechanism are highlighted in the Governance topic of this Annual Integrated Report on page 180 or treated unfairly via grievance mechanism established under the Employee Handbook. As part of our Whistleblowing Policy, we have in place a structured grievance and complaints framework to encourage employees to report these potential violations without fear of reprisal. No of Employees Returning toWork after Maternity & Paternity Leave Paternity Paternity Paternity Paternity 1 1 1 2 1 1 1 1 0 0 0 5 1 10 4 5 3 23 23 37 0 21 0 28 WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOWWE OPERATE MSM Malaysia Holdings Berhad ANNUAL INTEGRATED REPORT 2021 154
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