Service & Product Quality Operational Performance Resource Management M1 M2 M7 Media, NGOs & Communities Building and nurturing existing relationships with the communities where we operate allows us to contribute to transformation, development and various corporate responsibility programmes • Community engagement activities • Online communications (e-mails, corporate website, social media) • Responsive and viable contribution to community interest and needs • Support for key community developments and activities Stakeholders Expectations Relevant Material Matters Impact to Capitals • Volunteerism in community activities • Collaboration with Penang DOE and fishermen community in October for Mangrove Tree Planting Response toThese Expectations • Sponsorship and donations • Employment opportunities • Socio-economic operational impact and Initiatives • Continued commitment to CSR programmes • Extension of financial relief assistance through Zakat and alms giving Engagement Platform Natural Capital Social & Relationship Capital SUSTAINABILITY JOURNEY HOWWE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 107
RkJQdWJsaXNoZXIy NDgzMzc=