MSM Malaysia Holdings Berhad Annual Report 2021

Engagement Platform Stakeholders Expectations Relevant Material Matters Impact to Capitals Response toThese Expectations Governance M4 Resource Management M7 Economic Impact M9 Macroeconomic Conditions M5 Regulatory Agencies & Statutory Bodies The Government’s regulatory framework allows us to operate within a supportive environment and infrastructure as well other means of support to sustain our growth • Regular updates, disclosures and reporting to regulators • Actively participate in regulatory forums, briefings, meetings, conferences and consultation papers • Compliance with all legal and regulatory requirements • Compliance with pricing structure • Good corporate governance • Transparent reporting and disclosures • Active participation and contribution to industry and regulatory working group • Continuous updates on our systems, internal controls and processes to meet current compliance and risk requirements • Effective compliance delivery, risk management and governance to meet regulatory requirements • Timely and transparent disclosures and reporting to regulatory agencies and statutory bodies • Engagement on industry issues such as Approved Permit (AP) issuance and sugar smuggling • Sufficient sugar supply for the domestic market • Compliance matters • Environmental emissions and discharges • Labour practices • Healthy competition among business • Occupational safety & health • Active engagement, dialogue and briefing for continuous improvements in best practices • Enhance business framework to adapt to regulatory requirements • Promote UN SDGs through our initiatives • Improve governance, compliance and transparency framework Manufactured Capital Social & Relationship Capital Financial Capital Human Capital Intellectual Capital Natural Capital SUSTAINABILITY JOURNEY HOWWE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 105

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