MSM Malaysia Holdings Berhad Annual Report 2021

Employees Employees are our vital assets and the key to drive performance forward • MSM’s internal portal and emails • Social and recreational activities • A safe, healthy and conducive workplace supported by flexible work practices • Career development opportunities • Competitive benefits, remuneration and welfare packages Engagement Platform Stakeholders Expectations Relevant Material Matters Impact to Capitals • Enhance delegation of tasks and address the needs to improve employees’ performance • Salary benchmarking exercise against market practice • Continued investment through training and development • Focused health and safety programmes • Renewal and signing of the 17th Collective Bargaining Agreement with trade union in MSM Prai Response toThese Expectations • Balanced work-life environment • An environment that embraces diversity and enables employees to deliver quality work output • Employment security • Internal engagements via townhall, intranet and newsletters • Management dialogues with employees and union representatives • Recreational and sports activities • Support for youth employment via Prodigy Programme • Financial aid and support for eligible employees in need • Regular employee meetings, engagement events and programmes • Onboarding programmes Operational Performance M2 Community Empowerment M10 Talent Management M8 Occupational Safety & Health Performance M3 Financial Management M6 Intellectual Capital Human Capital SUSTAINABILITY JOURNEY HOWWE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 103

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