MSM Malaysia Holdings Berhad Annual Report 2020

SUPPLY CHAIN MANAGEMENT “During a year of business disruptions due to the COVID-19 pandemic, MSM’s reliable Supply Chain Management operations ensured that the Group continue to fulfil domestic demand nationwide and live up to our customers’ expectations. The Group was also successful in keeping the workplace a safe zone where the health and welfare of all employees working across the supply chain, remained a top priority throughout the year.” PERFORMANCE AT A GLANCE Performance 2020 2019 2018 Sales & Distribution (RM) 26 million 25 million 20 million 2021 PRIORITIES: E nhance Demand & Supply process to flatten peak and dip within Group S weating assets at MSM Johor by increasing domestic volume and ease complexity at MSM Prai L ogistics streamline from source points for efficient cost to serve Product rationalisation MSM MALAYSIA HOLDINGS BERHAD Annual Repor t 2020 43 SUSTAINABILITY REPORT EFFECTIVE LEADERSHIP CORPORATE GOVERNANCE FINANCIAL STATEMENTS ADDITIONAL INFORMATION DETAILS OF THE ANNUAL GENERAL MEETING