MSM Malaysia Holdings Berhad Annual Report 2020

COMMERCIAL & DOWNSTREAM “As challenges continue to abound in the domestic market, MSM focused on expanding export opportunities for refined sugar and the new value added segment offerings of liquid sugar, fine syrup and premix to China, the world largest importer. The recent production shortage in Thailand, the largest exporter to China, due to drought has helped ease the penetration of MSM’s value added offerings to China, though prices continue to be dependent on the movement of white premium sugar and Thailand’s premium for liquid sugar.” Performance 2020 2019 2018 Sales Volume (tonnes) 1,024,603 947,290 935,223 Revenue (RM) 2.2 billion 2.0 billion 2.2 billion Debt Collection (Days) 38 days 50 days 37 days 2021 PRIORITIES: D omestic and export growth through penetration and collaboration S trategic partnership with major wholesalers to leverage on their strength and logistic assets M itigate single-country export risk by making in-roads and developing new markets for value added products in Indonesia and Philippines F urther increase MSM Johor’s liquid sugar, fine syrup and premix capacity to cater for increased export demand Total Sales (tonnes) Wholesale Industries Export 2020 2019 2020 2019 2020 2019 295,578 458,397 270,628 448,347 415,602 83,341 MSM MALAYSIA HOLDINGS BERHAD Annual Repor t 2020 41 SUSTAINABILITY REPORT EFFECTIVE LEADERSHIP CORPORATE GOVERNANCE FINANCIAL STATEMENTS ADDITIONAL INFORMATION DETAILS OF THE ANNUAL GENERAL MEETING