MSM Malaysia Holdings Berhad Annual Report 2020

REPORT KEY FOCUS: PERSEVERANCE Within an unprecedented challenging environment, MSM Malaysia Holdings Berhad key focus for 2020 was to persevere and stay resilient through volatile market and industry conditions. We enhanced our brand positioning, stayed on track of long term targets, committed to sustainable improvements and sought to stay lean while weathering the storm. We took the opportunity to engage with stakeholders and find new ways to improve efficiencies and service standards as we ready ourselves to leverage on upcoming market opportunities. GET IT Download the “QR Code Reader” app from the Google Play (Android Market), BlackBerry AppWorld, App Store (iOS/iPhone) or Windows Phone Store RUN IT Run the QR Code Reader app and point your camera at the QR Code ACCESS IT Get access to the online Annual Report 2020 SCAN THE QR CODE BY FOLLOWING THESE SIMPLE STEPS SCOPE AND BOUNDARIES This report has been compiled in accordance with the concepts, guiding principles and content elements contained in the IIRC framework. This framework employs a reporting approach to create short, medium and long-term value as well as the connectivity and interdependencies of the six capitals, namely human, natural, manufactured, financial, intellectual, and social & relationship capital. The report provides a complete and balanced review of MSM and its subsidiaries on the Economic, Environmental and Social (EES) performance within the context of its ASSURANCEANDAPPROVAL MSM’s Board of Directors and Senior Management, has approved the contents of this Annual Report, guided by the requirements of the MCCG 2017, Companies Act 2016, the Main Market Listing Requirements of Bursa Malaysia and Sustainability Guidelines. The financial report and statements have been audited strategy, risks and opportunities for the period of 1 January 2020 to 31 December 2020. This report adheres to the guidelines laid down within Bursa Malaysia Securities Berhad’s (Bursa Malaysia) Main Market Listing Requirements and Sustainability Guidelines. It also complies with requirements for EES reporting as outlined under the Global Reporting Initiative (GRI). Compliance with Malaysian legal requirements under the Companies Act 2016 and Malaysian Code on Corporate Governance 2017 (MCCG 2017) has also been adhered to. by PricewaterhouseCoopers PLT and is approved free of qualifications. The Board acknowledges responsibility for ensuring the integrity recommendations of the annual report, following recommendation by the Audit Committee, responsible for oversight of the integrated annual report. A key element of our integrated report is our business model which explains how we leverage our six capitals (as categorised by the IIRC) to create value for our stakeholders. Our six identified capitals are the various relationships and resources we depend on in order to develop, deliver and sustain growth of our business. Our business strategies revolve around maximising positive outcomes within these capitals, being mindful of the trade-offs between capitals, and mitigating negative impacts. 6capitals ABOUT THIS o u r

RkJQdWJsaXNoZXIy NDgzMzc=