MSM Malaysia Holdings Berhad Annual Report 2020

LINKING THE CAPITALS & MATERIAL MATTERS TO STRATEGY, SUSTAINABILITY & RISKS PERFORMANCE AND PROSPECTS Financial Capital • Financial Management • Governance • Economic Impact • Poor generation flow from operations • Non-compliance will trigger an Event of Default (EOD) CAPABILITY AND CAPACITY EXPANSION Intellectual Capital Manufactured Capital • Macroeconomic Conditions • Service & Product Quality • Competitive sales OPERATIONAL EXCELLENCE Manufactured Capital Natural Capital • Operational Performance • Resource Management • Managing Regulators • Inability to meet the Test After Completion (TAC) production per day • Failure of critical equipment/machinery (Failure/tripping of steam boiler during normal operation, Raw Sugar Weigher Malfunction, Failure of turbine generators, Failure of critical equipment/machineries) IMPROVE SUSTAINABLE VALUES Natural Capital Human Capital Social & Relationship Capital • Talent Development • Community Empowerment • Environmental Assessment • Occupational Safety & Health Performance • Health and safety of our workers • Pandemic and movement control order (MCO) by Government STRATEGIC THRUST KEY RISKS IMPACTED CAPITALS MATERIAL MATTERS MSM MALAYSIA HOLDINGS BERHAD Annual Repor t 2020 14 CHAIRMAN’S STATEMENT DELIVERING VALUE MSM OVERVIEW MANAGEMENT DISCUSSION & ANALYSIS GROUP FINANCIAL REPORT