MSM Malaysia Holdings Berhad Annual Report 2019

CORPORATE INTEGRITY Recognising that it required constant effort to maintain the highest level of integrity, in 2019 we further enhanced our ethical work environment via the following initiatives: ETHICS AND INTEGRITY MSM is committed to conducting business in an open, honest and ethical manner. The Group’s commitment to upholding integrity in carrying out its duties is evidenced by: Integrity Initiatives • Our Corporate Integrity Pledge which was signed with the Malaysian Anti-Corruption Commission (MACC) with the aim to build a culture of integrity within the workforce and to the best effort, ensure that MSM is free from corruption. • Continuous briefing sessions were held for MSM Employees on the new corporate liability provision of the Malaysian Anti- Corruption Commission Act (Amendment 2018) which was passed in April 2018, to ensure that MSM Employees has an in depth knowledge and understanding of the new law and its impact on MSM Group. Code of Business Conduct and Ethics for Employees (COBCE) • The MSM Group Code of Ethics and Conduct for Employees (the Code) supports the Company’s vision and core values by internalising and upholding the value of uncompromising integrity in the behaviour and conduct of all Board Members, Management, employees and stakeholders. The Code was revised and approved on 22 February 2018. The purpose of this Code is to enhance compliance and integrity in business conduct at the workplace. Whistle-Blowing Policy • MSM Group also adopted the Whistleblowing Policy (WBP) - guided by FGV Whistleblowing Policy to further strengthen and uphold the high standards of ethics, integrity and professionalism expected from all employees. The WBP allows all employees and third parties to disclose any potential or actual unethical, illegal, irregular and questionable practices in confidence and without risk of reprisal. • The objectives of the policy are: • Provide an avenue and designated channels of escalation for employees and third parties (e.g. interns, contractors, consultants, vendors, suppliers and/or customers) to direct their disclosures on any irregularities or suspected irregularities for the timely attention of Management. • Set out the protection accorded to whistle blowers to enable them to disclose such irregularities in confidence without any risk of reprisal. MSM Group has over the years built a strong corporate reputation based not only on the products and services that we provide, but also on sound principles of ethics and integrity. MSM Malaysia Holdings Berhad | Annual Report 2019 96

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