MSM Malaysia Holdings Berhad Annual Report 2019

SUSTAINABILITY REPORT EMPLOYEE RELATIONS GRI-405: Diversity and Equal Opportunity The development and welfare of our employees within the workplace is a priority that MSM has consistently invested in over the past 50 years. As fundamentals, we maintain safe and inclusive workplaces that support diversity and ensure everyone receives equal opportunity to perform at the best of their ability. Though MSM’s workforce within our refineries tends to be male dominated, in light of factory, machinery and work shift demands; we are on a journey to balance out gender diversity at all levels. We also maintain a workplace free from discrimination and harassment. Employee Work Policies have been established to ensure professional and fair work practices that protect the rights of all employees and address discrimination among the workforce. The policies outline clear guidelines towards ensuring fairness and equality, and are communicated in the employee handbook. Feedback channels for employees to raise concerns, identify amiable solutions and report instances where they feel violated, disrespected or treated unfairly have also been established. As part of our Whistleblowing Policy, we have in place structured grievance and complaints process to encourage employees to report these potential violations without fear of reprisal. (see page 75 of this report). SOCIAL SUSTAINABILITY By Entity MSM Perlis (Plantation) 2018 197 2019 34 MSM Perlis (Factory) 2018 362 2019 356 MSM Prai 2018 501 2019 495 MSM Johor 2018 230 2019 261 MSM Logistics 2018 46 2019 49 MSM Holdings 2018 62 2019 52 88.3% 11.7% 77.8% 22.2% 174 23 28 6 Employees Gender Diversity 2018 1,405 2019 1,249 1,220 185 1,084 165 89% 11% 90.3% 9.7% 446 55 447 48 95.7% 4.3% 93.8% 6.2% 44 2 46 3 86.2% 13.8% 86.2% 13.8% 312 50 307 49 89.1% 10.9% 85.8% 14.2% 205 25 224 37 53.2% 46.8% 57.7% 42.3% 33 29 30 22 MSM Malaysia Holdings Berhad | Annual Report 2019 54