Dagang NeXchange Berhad Annual Report 2019

DAGANG NeXCHANGE BERHAD 24 Innovating Businesses, Growing Together CORPORATE PROFILE OUR BUSINESS At DNeX, we pride ourselves on offering effective, workable and commercially realistic solutions to meet our clients’ requirements. Our reputation for pragmatic services is the result of the emphasis we place on understanding our clients’ objectives, priorities and requirements. An important element of this is the close working relationship we foster with our clients – we place a premium on understanding their commercial strategies and goals, and defend our clients’ competitive edge. Domestic and Regional Expertise Our technology-driven experience and problem solving skills in the industry extend not only to large scale projects in Malaysia, but also to a number of mission critical assignments internationally in Laos, Myanmar, the United Kingdom, Vietnam and Senegal. Holistic and Integrated Approach We have extensive experience in engaging, consulting and advising sponsors, intermediaries and end-users across the spectrum of projects to devise workable and realistic solutions for our clients. For example, we house our engineers, solutionists and business analysts under one roof, so that our clients benefit from a one-stop full service facility and seamless delivery of services. Quality Assurance To assure consistent quality of service standards, we place emphasis on standard operating procedures in our workflow. This ensures that all deliverables are produced and presented in a timely manner; and documents and advice we provide are reviewed and approved by superiors with relevant expertise and one who is a subject matter expert. We also go to great lengths to preserve data confidentiality to safeguard the interests of our clients. Depth of Technological Know-how, Breadth of Technical Expertise We leverage the technological expertise of our highly qualified teams of certified engineers and security analysts, and draw upon our engineers’, consultants and project managers’ industry experience with regulatory bodies, vendors, promoters and financiers to provide added value in our ideas and input.